Question

Q74

What is knowledge management? How can technology enhance the ability of firms to share knowledge? [2 Marks]

Answer 1

Knowledge management is the efficient administration of an association's learning resources to create esteem and meeting strategic and key necessities; it comprises of the activities, procedures, methodologies, and frameworks that support and upgrade the capacity, appraisal, sharing, refinement, and production of learning.

(KM) hence suggests a solid attach to hierarchical objectives and technique, and it includes the administration of information that is helpful for some reason and which makes an incentive for the association.

Where and in what frames information exists; what the association has to know; how to elevate a culture helpful for getting the hang of, sharing, and learning creation; how to make the correct learning accessible to the ideal individuals at the ideal time; how to best produce or gain new important learning; how to deal with these components to upgrade execution in light of the association's key objectives and here and now openings and dangers.

KM should subsequently make/give the correct apparatuses, individuals, learning, structures (groups, and so forth.), culture, and so on in order to upgrade learning; it must comprehend the esteem and utilizations of the new information made; it must store this learning and make it promptly accessible for the opportune individuals at the ideal time; and it should constantly survey, apply, refine, and expel hierarchical learning related to concrete long and here and now factors.

KM is tied in with making the correct information accessible to the opportune individuals. It is tied in with ensuring that an association can learn, and that it will have the capacity to recover and utilize its information resources in current applications as they are required. In the expressions of Peter Drucker it is "the coordination and misuse of authoritative information assets, so as to make advantage and upper hand"

In a rapid market, the capacity for an association's workers to learn quicker than contenders' is a manageable upper hand, making it the obligation of pioneers to make, store and apply information. The free trade of data will guarantee representatives can propose thoughts, trade ideas, get to information, take care of issues and discover arrangements that are fundamental to their association's future. Pioneers require a thorough procedure for finding pockets of knowledge and uniting individuals in discussion to understand that understanding out and into flow. Katrina Pugh, leader of business and information technique organization Align Consulting Inc., plots a procedure called "learning jam" in her book Sharing Hidden Know-How. As indicated by Pugh, this procedure utilizes social and coordinated effort innovation to recognize those pockets. It at that point utilizes any number of various sorts of Web-conferencing or online talk instruments to enable searchers to draw out the experiences of specialists. Frequently this is with the assistance of a facilitator or mediator. Amid that discussion — whether progressively or not — the substance winds up straightforward. The words are out there for members to see, approve or enhance. Pioneers are on view in this circumstance, and they should be the first to see the irregularities and even qualities that this straightforwardness uncovers, as indicated by Pugh. For instance, on the off chance that one pioneer is subsidizing a venture to assess another item space and another pioneer is financing a task to reinvest in the current item space, this is hard and fast there for the association to see. The initiative is presently in charge of making the procedure fresh and clear to the association.

Depending on so much cooperation and innovation won't make a more prominent hole between ages claiming innovation will be all the more welcoming for more established age clients. "The more noteworthy utilization of discussion and discourse between the specialists and the learning searchers will take the association back to the discussion aptitudes the more established ages know well," Pugh said.

"Innovation used to be a major wellspring of generational contrasts. "You needed to peruse a manual or invest a great deal of energy working with and around various instruments. The interfaces currently are ending up very natural, powerful and simple to utilize. Everything's coordinated."