In: Operations Management
Can you please answer these questions in regards to the company Amazon being a store of the future?
Topic:
This is a discussion about the store of the future.
Assignment:
Describe what you think the store of the future will look like.
Describe the retail environment and the experience for the shopper.
The store of the future of Amazon will be like technology enabled shops where there will be no employees to manage the store. The customers can walkin using their mobile application of Amazon, can browse the products through bay walk and pick and take to their cart. The products will be autoscanned by sensors and this smart stores will deduct the amount directly from the e-wallet of customers. Thus there will be zero waiting time for customers and they can pick the products based on the interest and avoid all the huzzles. The 'Amazon GO work' is getting conceptually more appealing using their checkout free shopping experience to customers. The stores will look like mini super market completely automated which includes sensors for opening the store and also it will function 24*7 so that customers can check in at any time they want. The shop will includes many category of items such as eatables, processed food, health and beauty items, beverages, electronic , stationery goods etc. The boundaries of computer vision and machine learning is the major brain behind this kind of future stores for Amazon.
:- The retail environment is so attractive and appealing as it every operatio is automated. The customers can check in at their conveninent time and pick the product and can even replace it before they checkout. It gives more scope of shopping because of time saving concepts and auto debit mode. This provide customers to confidentally pick the product by understanding the reviews while they scan the products online. Customers can suggest and give feedback about the brands as well. Thus there will be a colloborative platform which can provide a more healthy experience of shopping.