Let’s imagine you are the customer portfolio manager of a wireless phone company. How should you...

Let’s imagine you are the customer portfolio manager of a wireless phone company. How should you be evaluated at the end of the quarter? Straight sales form your customer? Net sales (Sales minus cost to serve)? Customer satisfaction? Would it make more sense for you to be evaluated on a combination of how much your company made from your customers this quarter and also- as of this quarter- what the two-year projected value of your customer base is? Five project value? Why?

Expert Solution

Let’s imagine you are the customer portfolio manager of a wireless phone company. How should you be evaluated at the end of the quarter? Do straight sales form your customer? Net sales (Sales minus cost to serve)? Customer satisfaction? Would it make more sense for you to be evaluated on a combination of how much your company made from your customers this quarter and also- as of this quarter- what the two-year projected value of your customer base is? Five project value? Why?

ANSWER:

It would be most practical and prudent to be assessed on the blend of how much your organization produced using my customers.
The remote telephone industry is profoundly capital serious and works on slender edges. So the most significant measurement to be considered is the ARPU i.e the average revenue per user.
In this industry, higher ARPU translates to higher benefits. Along these lines, as a portfolio chief, what is the normal ARPU of every one of my customers, their year-on-year development rate, and so on should be assessed to pass judgment on my performance.
My performance ought to likewise be assessed remembering a more drawn out time span i.e 5 years projected value, as it gives a superior picture over a more drawn out time period and wider horizon.

keosha answered 1 year ago

Let’s imagine an energy company – that leases equipment and large asset bases? Let’s list the...

Let’s imagine an energy company – that leases equipment and large asset bases? Let’s list the different standard(s) and relevant paragraphs that different financial leases to operating leases? Please explain/summarise the relevant paragraphs in your own words.

Digicom is a wireless services company with a monthly demand for cell phone minutes for each...

Digicom is a wireless services company with a monthly demand for cell phone minutes for each client that can be expressed as follows: P = $2 – 0.02Q Where P is the price paid by the client per minute and Q is the number of minutes bought by the client each month. The marginal cost is $0.20 per minute. Assume now that Digicom offers a two-part tariff with a monthly fixed fee and a per minute charge. What is the...

Imagine that you are a manager at a consumer products company. Your company is in negotiations...

Imagine that you are a manager at a consumer products company. Your company is in negotiations for a merger. If and when the two companies merge, it seems probable that some jobs will be lost, but you have no idea how many or who will be gone. You have five subordinates. One is in the process of buying a house while undertaking a large debt. The second just received a relatively lucrative job offer and asked for your opinion as...

imagine that you are a manager at a company. the employees under you waste a lot...

imagine that you are a manager at a company. the employees under you waste a lot of time at work.what will you do to make them more and stop wasting the company's time? please Write a. few sentences.

Imagine you are having an interview with the HR Manager of a company? And you have...

Imagine you are having an interview with the HR Manager of a company? And you have asked the following Questions what will the replies be. ( long replies please) A) What is the mechanism of salary and compensation and incentives in your organization? B) how is the salary linked to the organization’s vision ? C)On what basis does the employee gets promoted? D)what are the challenges in implementing the mechanism of salary and promotions? E) how is the promotions and...

Let's imagine that you are the project manager in the IT department of a large company....

Let's imagine that you are the project manager in the IT department of a large company. The project team is creating a maintenance plan. The team consists of three technicians, a network architect, a training specialist, and you, the project manager. The project is currently in the project-execution phase, and it is time to have your first project status-update meeting. Here are some tips for conducting a successful project status-update meeting: • Determine the meeting place and time. • Invite...

. Imagine you were advising KFC on how they need to emphasize the customer orientation of...

. Imagine you were advising KFC on how they need to emphasize the customer orientation of every link in their value chain. To support this, lay out the key links in KFC’s value chain and evaluate how each step is critical to creating customer value.

Explain, as a portfolio finance manager, how you would manage a portfolio for an investor? What...

Explain, as a portfolio finance manager, how you would manage a portfolio for an investor? What analysis would you perform, how would you know when to advise a change should be made in the composition of the portfolio, and if you had to objectively explain the reason for the change, what would you say?

Let’s imagine that you sent a ship towards the Sun, and at a distance of 20...

Let’s imagine that you sent a ship towards the Sun, and at a distance of 20 million km (2x10^10 m), which is halfway between the Sun and Mercury, you suddenly opened the reflective solar sail and thrusted towards Pluto. Estimate the velocity of the spacecraft as it reaches back the Earth on its way towards Pluto. Assume that the initial velocity was 0 (when sail was deployed close to the Sun). The distance from the Sun to the Earth is...

As a newly hired manager of a company that provides cell phone service, you want to...

As a newly hired manager of a company that provides cell phone service, you want to determine the percentage of adults in your state who live in a household with cell phones and no land-line phones. How many adults must you survey? Assume that you want to be 90% confident that the sample percentage is within 4 percentage points of the true population percentage. In a test of effectiveness of garlic for lowering cholesterol, 47 subjects were treated with Garlicin,...

Question