In: Operations Management
Spring 2020
Employee Benefits
General Instructions:
Please respond to the following questions as
completely as practicable. Please limit the total number of pages
to no more than 2, typed, double-spaced. Focus on answering the
question(s) drawing on the material covered in the text as well as
the material covered during class. If you feel that you may need
more facts to answer a question, please identify the different
paths and as appropriate make presumptions and move forward. If you
still have questions, please email me, and I will post an answer on
Blackboard/via email. Good luck!
You are the newly hired HR Director at a new
replacement window company called Newsen Windows (Newsen). Newsen
sells and installs replacement windows for home owners. Newsen was
formally established last week when a much larger replacement
window company (BigCo) spun off 5 of its 50 locations to Newsen.
Newsen has no other locations beyond those 5. Over the last week
the Newsen owner decided on which of the former BigCo employees she
wanted to hire to be Newsen employees. That has been completed, and
now she wants to focus on employee benefits. She hired you today
and has asked that your first order of business be to handle this
benefits project.
By way of background, BigCo is headquartered in
Kansas, with locations nationwide. They offer a single PPO plan.
Newsen is headquartered in Framingham, MA, with other locations in
New Hampshire, Maine, Rhode Island, and California. They have 250
total employees today, evenly split across those locations. Average
age is 37 yrs old, but ages span from mid 20’s to 50’s. Like BigCo,
they employ window salespeople (telemarketers and door to door
sales), and administration. They work with outside
contractors to do the installation work. The owner has some
significant private investor backing, as well as aggressive
business growth plans. They are planning to add about 500+
employees in two years. If business expands as planned, they intend
to add staff through new hiring and will also look to potentially
acquire more locations from BigCo.
Your first job is to brief the owner on whether they
should offer a medical plan(s), with detailed reasoning. Then,
assuming they offer a plan, please explain the difference between a
HMO and a PPO plan, also identifying which you think might be a
good fit for them, and why. Finally, they have heard
about Consumer Directed Health plans, with HRAs and
HSAs. Let them know if you think they might be a good
fit here, with your
reasoning.
Answer
HMO is health maintenance organization. It is a network of
Healthcare experts who provide this service at low price negotiated
by an insurance company. The members in HMO choose doctor from a
list of approved Healthcare providers. The specialist in HMO are
cardiologist obstetrician etc. It may also cover health checkup and
cancer screening. The benefits provided by an HMO can vary
depending upon the company and the health care plan.
PPO is preferred provider organization. It is a network of
Healthcare providers which provide its members with several choices
of healthcare providers. It does not restrict its station to
receive care in network. Patients can directly make appointment
with the help providers and any type of reference is not
required.
In general a PPO provides better services at low cost which can be
availed from the network providers. which the covered persons is
encouraged to use. However there is no boundation that the members
are restricted to, use network health providers. They that can go
for outside network health providers also but they have to pay for
it.
Cost Analysis of both-
A PPO has freedom of choice and flexibility, But the premium is
higher. An HMO offers no coverage outside the network but the
patient have the benefit of enjoying low premium cost.
The best fit for the employees would be at PPO. This is
because although it is a little bit expensive but there is more
freedom in this. Even as per the details mentioned in the case
study the company big Co was also offering and PPO plan for its
employees. So the employees which have joint Newsen will be better
suited for a PPO plan.
HRA health reimbursement agreement and HSA health savings
account.
The key difference between an HRA and HSA is, HRA is owned by an
employer on well as HSA is owned by an employee.
In an HSA the employee keeps the account with himself and can
transfer it if he changes his job. The person holding the account
can also invest their HSA funds once it reaches an certain level in
terms of the balance in account.
After analyzing the difference between the two an HSA account will
be better for the employees. From the point of view of employees
the HSA account is better than HRM, as it has most freedom for
them.
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