Question

In: Operations Management

What risks are associated with trusting employees to make their own decisions? Do you think the...

  1. What risks are associated with trusting employees to make their own decisions? Do you think the benefits outweigh these risks?
  2. Chapter 11 of your textbook talks a lot about stress. Explain 3 stressors that could come about by employees having too much empowerment.

Solutions

Expert Solution

Employee empowerment refers to the power given to employees of an organisation to make their own decisions and work on their jobs with their own philosophy. It supports the employees to enjoy autonomy, independence, and increase job satisfaction. Empowerment also enhance performance and productivity, making the employees more responsible for their actions. Employee empowerment can be a great tool to keep the members motivated, and to increase the sense of trust in the workplace.

But, there are various drawbacks to it. If employee empowerment is provided without proper training and limitations, it will attract chaos and negativity. Employees who don't understand the sense of responsibility, may misuse the power given to them. They might become arrogant, and starts behaving in a way that raises counterproductive behaviour as well as impacting other's performance.

Risk associated with empowerment of the employees involves: negative behaviours, conflicts, low performance, wrong decision making, disasters, and losses.

However, benefits of empowerment outweigh the disadvantages. If it is provided with proper precautions, training, and limitations, then it can take the organisation to a greater level of success. Empowered employees with limited supervision and more autonomous work where they are expertised, can be a great advantage for the firm. Satisfied employees stay loyal and perform better to meet the organisational goals.

Now, stressors are the factors or reasons that causes stress. These stressors can arise if the employees are empowered without training them properly. Some of the stressors arising from the employee empowerment are:

* Quick decision making, that demand lot of efforts and rationale.

* Responsibility attached to every work element.

* Deadlines and targets to be achieved by each individuals on their own.

* Development and innovation, etc

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