Summarize how you would
implement the ADDIE model in a training
department.
If I were implementing the ADDIE
model in a training department, I would follow the following
process:
1.
Perform analysis for the specific
training need.
2.
Set learning objectives to guide my
training program that creates a “motivational learning environment”
(Dessler, 2019) for the learners.
3.
Design my training program and
materials. My training materials may include on-the-job training,
lectures, online training, diversity training, and team
training.
4.
Implement my training module focused
on my intended audience/group. This may consist of job rotation,
role-playing, or coaching.
5.
Lastly, evaluate the training program.
This includes capturing the reactions, test outcomes, behaviors,
and overall results of the training. Measuring the training with
these key indicators will allow the training to be revised, if
needed.
Start with a description of
the company and why there is a training initiative. Then apply each
step of the ADDIE process.
The employer should use a rational training process. The gold
standard here is still the
analysis-design-develop-implement-evaluate (ADDIE) training process
model that training experts have used for years. As an example, one
training vendor describes its training process as follows:
Analyze the training need.
- Performance Analysis: Analyzing Current Employees’ Training
Needs
Design the overall training program.
- Set Learning Objectives
- Create a Motivational Learning Environment
Develop the course (actually assembling/creating the
training materials).
- On-the-Job Training
- Apprenticeship Training
- Informal Learning
- Lectures
- Programmed Learning
- Behavior Modeling
- Videoconferencing
- Electronic Performance Support Systems (EPSS)
- Job aids are sets of instructions, diagrams, or similar methods
available at the job site to guide the worker. Job aids work
particularly well on complex jobs that require multiple steps, or
where it’s dangerous to forget a step.
- Computer-Based Training (CBT)
- Online Based Training
- Virtual Classrooms
- Learning Portals
- Team Training
- Diversity Training
- Literacy Training
Implement training, by actually training the targeted
employee group using methods such as on-the-job or online
training.
- Management development is any attempt to improve managerial
performance by imparting knowledge, changing attitudes, or
increasing skills. It includes in-house programs like courses,
coaching, and rotational assignments; professional programs like
those from SHRM; online programs from various sources; and
university executive MBAs.
- Management development is important. For one thing, promotion
from within is a major source of management talent, and virtually
all promoted managers require some development to prepare for their
new jobs. Furthermore, management development facilitates
organizational continuity by preparing employees and current
managers to smoothly assume higher-level positions.
- Examples:
- Succession Planning
- Job Rotation
- Coaching
- Action Learning
- Outside Seminars
- Role-Playing
Evaluate the course’s effectiveness.
- Reaction: Evaluate trainees’ reactions to the program. Did they
like the program? Did they think it worthwhile?
- Learning: Test the trainees to determine whether they learned
the principles, skills, and facts they were supposed to learn.
- Behavior: Ask whether the trainees’ on-the-job behavior changed
because of the training program. For example, are employees in the
store’s complaint department more courteous toward disgruntled
customers?
- Results: Most important, ask, “What results did we achieve, in
terms of the training objectives previously set?” For example, did
the number of customer complaints diminish?
Include the advantages and
disadvantages of using the ADDIE process for this specific training
application.
The ADDIE training module is known for the “gold standard” for
training and has been used for manyyears. The ADDIE training module
consists of:
- Analyzing the training need;
- Designing the overall training program;
- Developing the course (actually assembling/creating the
training materials);
- Implementing training, by actually training the targeted
employee group using methods such as on-the-job or online training;
and
- Evaluating the course’s effectiveness.
As with any module, the ADDIE module has many advantages and
disadvantages, which are explained below:
Advantages:
- Provides learning opportunities for online and face-to-face
training facilitation.
- The evaluation process allows companies to determine what the
gaps are in the learning. This allows the company to pinpoint the
areas that need further training.
- The ADDIE training model is one of the longest-lasting models,
which first appeared in 1975. Due to the history and longevity, a
significant amount of companies uses theADDIE module for
training.
Disadvantages:
- Unrealistic expectations of knowing exactly what the need is in
the development phase.
- Could be restrictive with content creation. The ADDIE module
can create a box that is hard to deviate from, which can hinder the
creative process.
- Behavioral changes are not the focus or fail to be
addressed.
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