Question

Did you know that by improving your effective listening skills you will become a more influential and powerful conversationalist? Did you know that the better your writing skills are, the better the impression you'll make on the people around you -- including your boss and your colleagues?

1. Detail the most beneficial skills you learned from both videos and explain your rationale for your selections. Identify how you would implement those skills into your current place of employment to improve your own communication process.

2.  From your perspective, outline your workplace communication and writing skill challenges and describe some strategies to help you overcome those challenges

Answer 1

The most important and relevant skills that I have learned from these videos are:

1. Listening Skills: The first important skill that I learned is the listening skills. It is important for a person in the organisation to be an attentive listener, listening everything that another person has to offer, makes relevant processing and decisions by listening and provide relevant and appropriate feedback to what is being listened. It is important to maintain the phase of the communication and also the people that you are managing in the organisation through effective listening.

2. Speaking Skills: Another important thing is the speaking skills. As important as listening is, one also has to master the speaking skills to make sure an impact could be created to everyone listening to you, you communicate as per what is being requirer by another party and effective and detailed facts could be provided as per the situation demands to make sure you are effectively delivering what the other party is interested in. This skill should be used in manner to create en effective impact and your domain in the organisation.

3. Writing Skills: At last, one last communication skill that is being learned and is important is the writing skills. As when people are not physically present, you have to write emails, memos, letters or reports to convey your messages to them. These instruments play a major role and should always be communicated in such a manner where the reciever could effectively understand what the sender whats to say through the message. Every detail should be effectively mentioned, the message should not be general and should contain all the important information with due formality to make it effective.

The workplace communication and writing challenges that could be seen in my organisation are:

1. Psychological Barrier: The first barrier that I have seen in my organisation is the Psychological Barrier. People often here takes assumption before communicating and thus because of these assumptions never really care about what the other person is trying to explain. This psychological barrier then makes the communication ineffective and waste.

To solve this challenge, always make sure that the person you are or anybody in the office is communicating with should always be free of assumption or any psychological bias. All the facts and information should be heard without any psychological barrier to ensure the best working and communication for all.

2. No Inclusion: Another barrier is the inclusion barrier. I have seen in my orgnaisation that many people doesn't even include another people or their subordinates as a part of team discussions and communication. This would eventually makes the confidence level of the people fall, no inclusion takes place and people doesn't communicate and take decisions or provide feedback accordingly.

To make sure the organisation doesn't fall because of this, make sure you are taking right decisions and feedback to ensure that the organisation is working as a team. Include everyone and make an inclusion environment to make sure the right strategies and ideas could work out.