Question

In: Operations Management

Needs internet search What level of quality and consistency does the Bass Pro Shop have? How...

Needs internet search

  • What level of quality and consistency does the Bass Pro Shop have?

  • How many features Bass Pro Shop have and can they be removed or added?

  • How well does Bass Pro Shop deliver what the customer values? How can Bass Pro Shop improve?

  • What improvements would help Bass Pro Shop compete more effectively?

Solutions

Expert Solution

Answer 1- As per random reviews on internet, it could be found that Bass pro shop products are of excellent quality. There are rarely any defected products sold. The prices are slightly high. Their level of consistency is also good. They have a return policy of 15 days on almost every product and offer 1 year warranty.

Answer 2- Bass pro shops is a retailer of fishing, hunting, camping and many other kinds of outdoor recreational activites equipment. No, they cannot be removed as every commodity contributes to a major portion of sales. New features can be added.

Answer 3- Bass pro shops value their customers. They offer best service to provide them a memorable experience. They equipment sold are of finest quality and the activities give customers real life hunting ,fishing and camping experiences. They can improve by making safety facilities better. They can employee more workers to guide customers and ensure their safety.

Answer 4- Offering frequent discount offers to customers or yearly discounted packages can help them compete more effectively with competitors as none of its competitors such as Cabela's or Gander Mountain do not offer such things.


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