Question

Assignment OverviewUnit 2 - Individual Project

ASSIGNMENT DESCRIPTIONDeliverable Length:
5–7 pages
OBJECTIVES

Additional Information
After completing your stakeholder analysis and developing your stakeholder register, you started working on your next project, which will be to develop a project charter. You started to gather information from various stakeholders via interviews and e-mails. The latest e-mail you sent caused quite a response. Several meetings were centered on the project charter, statement of work (SOW), work breakdown structure (WBS), and enterprise environmental factors and organizational process assets that you will use to complete the second and most important deliverable at this stage, the project charter. Jim comes to your desk one afternoon for further discussion.
"Our team meetings on the SOW, project charter, WBS, and environmental factors and organizational process assets have been very productive," says Jim. "Thanks for getting this project charter moving in the right direction."
"Anytime," you say.
"So, based on our last team meeting, do you think we are ready to write a concise SOW and the project charter?" asks Jim.
"I think we have enough information to assess risks, assumptions, define scope inclusions and exclusions, objectives, business need, milestones, high-level budget breakdown, acceptance criteria, and constraints," you say.

"Have you ever prepared a WBS before?" asks Jim<.>
"I have," you say. "Prior to working at ACH, I was an associate project manager for an engineering firm on the West Cost."
"Oh, that's great!" says Jim, handing you a document, saying, "Here is a simple template that combines all three deliverables: the SOW, the project charter, and the WBS. Do you think you can update the project charter for me with all of the required information?"
"Sure," you say, looking at the document. "You know, in my previous job, we developed three separate documents for these three deliverables.”
Jim smiles and says, “Oh, believe me I know that, but as you know we’re a small organization and have developed our own ways of managing project records within the overall project management PMBOK^® Guide framework. Remember, the PMBOK^® Guide framework is a tool kit and we’ve taken from it what works well for us here.”

PMBOK is a registered mark of the Project Management Institute, Inc.
Assignment
Click here for the Project Charter Template.
After Jim leaves, you start working on the project charter for the next meeting. You use all of the information you gathered and follow the direction under each section of the Project Charter Template to ensure completeness.

Answer 1

Project Charter

Project Name	ACHs New Coffee House, Milwaukee, WI grand opening	Project Number	2020-01
Project Team	Jim Young – Project Manager Luz Molina – Team Lead Jerry Lawson – Team Member Sarah Jenkins – Team Member Melissa Grant – Team Member Mike Green – Team Member	Prioritization	High
Owner(s)	Sam Ryder/Gloria Ryder	Start Date:	January 1st, 2020
	Scheduled Completion Date:	July 4th, 2020

Mission/ Purpose	The purpose of this project is to establish the first of 10 Amazing Coffee House stores at the city of Milwaukee, WI. This store will serve as base for the owner’s envisioned nationwide expansion. The mission is to continue providing customers with guaranteed customer satisfaction, by providing high quality products and service.
SOW: Project Description and Project Product	This project is about the establishment of an Amazing Coffee House (ACH) store at the city of Milwaukee, WI. After years of high success of the company’s current 10 stores in Chicago, IL, Sam and Gloria Ryder, owners, have decided to expand the business to different cities throughout the USA. After Market Research, Management has chosen Milwaukee, WI to be the first city to expand ACH operations to. According to Market Research and Analysis Milwaukee, WI was identified as one of the top cities for coffee consumption in WI. Also, this city bears one of the most visited tourist landmark of the State, making it a top destination to local and foreign tourists. The plan is to open ten stores within the city and eventually continue to open stores in every city of the USA. A building near the Gold Rock Museum has been acquired with the expectative of attracting tourists visiting the area, as well as current residents and local businesses. However, this building needs to be renovated to suit ACH’s business. ACH’s concept consists of a coffee shop with a wide variety of gourmet blends, as well as low-fat donuts and branded merchandise, including thermal stainless-steel mugs. Since this concept has proven to be successful throughout the years, it is planned to be maintained for Milwaukee’s new location as well as upcoming ones. The overall Budget for this project is $650,000 and it is expected to be completed by July 4th, 2020.
Objectives	Expand business to other cities, being Milwaukee, WI the first one to begin expansion plans. Open first Milwaukee ACH store by July 4th, 2020. Increase sales by more than $125,000 over the next three years. Maintain a gross margin of 70%. Continue providing high quality products. Provide outstanding customer service experience.
Business Need	Amazing Coffee House is a Chicago based coffee and donut shop in search of expansion throughout the USA. Being Milwaukee, WI a top city for coffee consumption, it was selected by management as the first area to expand business. This area also has high local and foreign tourist traffic. It is expected that with the opening of this and future stores business profit and sales will increase maintaining a considerably high gross margin. By expanding operations, the great service that distinguish ACH as well as its high-quality product, will be known, not only within Chicago but within all the future cities expansion plan might extend to.
Milestones	Project Approval – 1/16/2020 Project Requirements review and Project Initiation – 1/17/2020 Contractors hiring – 1/19/2020 Necessary Permits Approvals – 1/31/2020 Building Renovation Begins – 2/01/2020 Equipment purchase – 4/1/2020 Furniture purchase – 4/15/2020 POS System Purchase – 4/20/2020 Facilities Inspection – 4/30/2020 Hiring Process begins – 5/1/2020 Vendors contracts finalized and implemented – 5/10/2020 Supplies purchase – 5/15/2020 POS System Implementation complete – 5/20/2020 Employee training starts – 6/01/2020 Final approval of project – 6/30/2020 Store Grand Opening on – 7/04/2020 Project Closure Meeting – 7/5/2020 End Project Celebration – 7/6/2020
Budget
	Estimated Labor	$275,000
	Estimated Materials and Supplies	$125,000
	Estimated Contractors	$75,000
	Estimated Equipment and Facilities	$115,000
	Estimated Permit Fees	$5,000
	Estimated Insurance	$10,000
	Estimated Travel	$25,000
	Estimated Contingency	$20,000
	Total Estimated Cost	$650,000
User Acceptance Criteria	On-time delivery of the project deliverables and milestones. Project stayed within the assigned Budget. Coffee Shop is fully operational by July 4th, 2020. Customer feedback on opening date is favorable.
High-Level Project Assumptions Project will stay within determined schedule, meeting deadlines and complying with proposed timeline. Project will stay within the assigned budget. All necessary permits will be obtained before building renovation start date. All resources and materials will be available by Building Renovation start date. All vendors and contractors will be identified and contracted by May 10, 2020. Contractors will have the necessary skills to perform renovation work as requested Employees will be hired and fully trained by June 30th, 2020. Successful Opening and store operation by July 4th, 2020. Contractors will comply with the design requirements. Shop will seat at least 50 customers at a time. Coffee Shop will have 2 restrooms for customer use. Customer satisfaction feedback will be favorable. Projected Sales goals are met within the first 3 months of operation of the new store High-Level Project Constraints Project must be completed within 6 months. Store location can’t be changed. Project team must utilize resources and tools provided. Project must meet ACH’s quality guideline standards always. Milwaukee’s construction codes must be followed. Project must comply with Federal and Governmental Regulations and Rules at all times. Project must stay within Scope. Additional budget is not available; therefore, project must stay within assigned budget. Exclusions and Boundaries Boundaries: · Shop will only sell coffee and low-fat donuts. · Changes to the current menu are not allowed. · Grand Opening date can’t be changed. · Small design changes such as color scheme and decorations will be allowed only with Sponsor’s approval. · Once the lay-out design has been approved it must not be changed. · Project budget can’t be adjusted. · Contingency Budget will be utilized only for emergency disbursements. · Current pricing of items will remain unchanged. Exclusions: · Business Plan · Startup location and operating budget · Marketing, Advertising and Public Relations Plan
Major Risks	High number of competitors within walking distance of the designated area. Not enough time to obtain necessary permits might delay renovation start date. Unavailability of Construction materials and supplies. Understaffed or Undertrained employees by opening date. Unavailability of key ingredients of menu. Unexpected and Unforeseen Expenses. Weather Emergencies that might delay construction work. No support from the community.