Question

In: Psychology

1. define and explain why an organization will be a defensive communication climate context

1. define and explain why an organization will be a defensive communication climate context

Solutions

Expert Solution

A defensive communication climate context is one wherein communication among employees is impeded and restricted, and open sharing of information and concerns is not encouraged.

There are several reasons for why organizations may have and sustain a defensive communication climate context. Typically, organizations with extremely hierarchical setups may face this issue. In such organizations, respect for authority or seniority tends to take precedence over providing authentic information or expressing genuine concerns, and hence communication climate tends to become defensive. A classic example is that of the Armed Forces, wherein deference to orders is encouraged over open communication and sharing of grievances.

Organizations having verbally or emotionally abusive seniors/management, without any action being taken against them, also have such a climate. Herein, employees prefer to preserve their peace of mind and dignity, and may hide important information, facts, or their own concerns for fear of a punitive response or action.

Lastly, organizations with a laissez-faire leadership or management may also happen to develop a defensive communication climate, simply because open communication may not be valued enough or taken seriously enough in such places. If employees feel that transparent communication is getting them nowhere, and not leading to the redressal of their concerns, then they may resort to not bothering with the disclosure of vital information.

A defensive communication climate context is extremely detrimental in an organization. Not only does it lead to poor cooperation and hamper team-based work, it also results in low motivation among employees and negatively impacts feedback loops. All of this ultimately has an adverse effect on the output of the organization, be it physical output (such as the production of goods), or intellectual output (such as research and development).


Related Solutions

Define and explain an organization will be a supportive communication climate context
Define and explain an organization will be a supportive communication climate context
define the term and explain the context for its usage and why it is important. Labor...
define the term and explain the context for its usage and why it is important. Labor Contract
((Crisis of Capitalism )) define the term and explain the context for its usage and why...
((Crisis of Capitalism )) define the term and explain the context for its usage and why it is important.
interpersonal relationships and communication climate
interpersonal relationships and communication climate
1. Define organizational behaviour. 2. What is an organization? Is the family unit an organization? Explain....
1. Define organizational behaviour. 2. What is an organization? Is the family unit an organization? Explain. 3. "Behaviour is generally predictable, so there is no need to formally study OB." Do you agree or disagree? Explain. 4. What does it mean to say OB takes a contingency approach in its analysis of behaviour? 5. What are the three levels of analysis of our OB model? Are they related? If so, how? 6. What are some of the challenges and opportunities...
1.  Define the term “organization management” and state why a management imperative in the health service organization...
1.  Define the term “organization management” and state why a management imperative in the health service organization context appears to be strongly advocated in the development of a HMIS curriculum. 2. How is HMIS different from MIS? How are they similar? 3. Why is a balance of technical skills and organizational know-how important for HMIS training and education? How does this relate to evolving health information as an organization resource? 4. What are the values and benefits of using a model...
List and describe the steps in the communication process. In the context of the communication process,...
List and describe the steps in the communication process. In the context of the communication process, please also describe the potential barriers to effective communication. Lastly, please also present some techniques and approaches useful in overcoming these barriers to effective communication.
For each of the following, define the term and explain the context for its usage and...
For each of the following, define the term and explain the context for its usage and why it is important. Social Reproduction Exploitation Ceremonial processes Overdeterminism Blind Drift Social Structures of Accumulation
Below are examples of communication styles that can occur within a health care organization. Define each...
Below are examples of communication styles that can occur within a health care organization. Define each style and provide an example of effective versus ineffective communication that can affect client care. A. Formal B. Informal
1. How does e-communication differ from traditional communication methods in the contemporary organization?
1. How does e-communication differ from traditional communication methods in the contemporary organization?
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT