Question

In: Operations Management

3. Managing international operations (Connect/Perform) Use your knowledge of overseas management to complete the following sentences....

3. Managing international operations (Connect/Perform)

Use your knowledge of overseas management to complete the following sentences.

You are an HR manager for P & G, an established company that has been doing business around the world for many years. P & G is looking for new managers for some of their overseas operations.
You would be most likely to try to find _________________ if you wanted to reassure political officials that your employees would abide by the cultural standards of the country.
A. third-country nationals
B. host-country nationals
C. home-country nationals

The disadvantage of this approach is that your new managers _____________________________.
A. may not have sophisticated skill sets
B. will be very expensive
C. will have book-knowledge of their country, not in-depth knowledge

Identify the element of training and development programs that would address each example:

An employee wants to know what role foreign assignments play in advancing through the organization's hierarchy. ____

  1. Cultural
  2. Assessing and tracking career development
  3. Language
  4. Managing personal and family life
  5. Repatriation


Employees often lament that their organizations are vague about their return home, their new roles within the company, and their career progression. ____

  1. Cultural
  2. Assessing and tracking career development
  3. Language
  4. Managing personal and family life
  5. Repatriation


In Japan, there are 16 ways of saying no. ____

  1. Cultural
  2. Assessing and tracking career development
  3. Language
  4. Managing personal and family life
  5. Repatriation

Solutions

Expert Solution

3) Ans B

The host country nationals are those who belong to the country in which branch or operations is set up. The advantage is that, these people will be more aware about the cultural elements of the country as well as political setup. So, it will help to avoid any issue

Ans – A (may not have sophisticated skill sets)

If a company only focuses on hiring manager from host country, they many not find candidate with required skill set as there will be limited option of people. The salary will be hire in case of home country nationals

Ans B (Assessing and tracking career development)

If an employee takes up the foreign assignment in order to advance through organization’s hierarchy, they would be interested in assessing and tracking career development so that they are aware about potential future movements. It will give them insight on career progression

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Ans E

If an employee is out stationed in a different country, they are called expatriates. The repatriation is related to return of these people back to home country. So, information on new role and career progression will be related to repatriation


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