Question

human ressource management

Two Olympic gold medalists in skiing, married in 2014, Jason and LeAnn Benson opened Adventurers and Explorers (A&E) outdoor sporting store, which sells gear and clothing. The couple's concept is different than many other sporting goods stores in that they design and sell their own lines of specialized products. LeAnn's focus is on the design of products and Jason's focus is on the financials. As a result, no one is worrying about the organizational policies or controls.

Jason and LeAnn encourage their employees to continue their favorite outdoor sports, from skiing to mountain climbing, white-water rafting, and so on. Employees are given two weeks of paid vacation. However, many employees were allowed to take up to two months off at half pay so they could fulfill their life-long dreams. Samantha just returned from a successful climb of Mount Everest. Beth will use her two months off to backpack around Europe. Around the office, employees joked about the "weekend flu," taking Friday through Monday off. The office often ran below staffing levels depending on the season. In addition, because Jason and LeAnn were gold medalists, they attract more employees who are interested in skiing. The skiers want time off during peak season. This is also the peak time for A&E orders and service requests.

In the last three years, the company has grown from 30 to 100 employees. Jason and LeAnn need advice on controlling daily staffing levels so A&E meets or exceeds customer expectations for responsiveness without sacrificing company identity. Choose one of the issues facing A&E and propose a solution and rationale for your response:

• Paid vacation along with the most valuable times for vacation (peak season time off).
• Attendance issue: The "weekend flu" (Friday-Monday).
• A&E needs to know whether customers are satisfied with their products and whether the company is responsive to those customers' needs as outdoor enthusiasts.

Answer 1

The problem I've chosen is "paid holidays." A&E will have a clear collection of rules and restrictions on its employee's paid vacation. The business will follow only one strategy as a general rule. There are two options for employees: two weeks' paid holiday and two months' half-time holiday. That needs to improve.

Originally, only two weeks of paid holidays would be given for employees. When an employee is with the Company, the option of a two-month half-pay holiday should be made available. For example, only those employees who are c can enforce a policy The business will take advantage of two months' holiday on half pay after completed three years of jobs. With this method, the condition of the organization that is below staffing standards will be removed.

Furthermore, during the peak season the organization does not allow its workers to leave. It is because the company produces most of its sales during the high season and during this time, any underemployed situation would reduce the company's productivity and effectiveness.

The latter two measures should ensure that an overly large number of people is not hired by the business. It will help the company, on the one hand, manage its employee costs and, on the other, ensure that consumers are handled accurately and efficiently.