In: Operations Management
DEFINITION OF TERMS
Soft skill gap - (someONE do research and cite [APA]; limit to ONE sentence)
Signaling theory - (same as above)
Work readiness - (same as above)
Soft skill gap - Soft skill gap means lacking in communication and problem solving abilities. Employers always looking for candidates who have both soft skills and technical skills. For exa, employers give importance to workers who have technical knowledge to get the job done on time and also look for candidates who have strong communication skills and a good understanding of company products and services. Strong communication skills are required to communicate with clients, co-workers and management committees. Employees who lack in communication skills can't able to give marketing presentations before a client or team members. Those are lacking in technical skill can be trained but those are lacking in soft skills can't be trained within the organization because soft skills training needs lot of time to grasp whereas technical skills training need less time to capture the things required by the employer.
Signaling theory - Signaling theory means theory describing the
behaviour of two parties when they have access to different
information. For exa, there are two parties, sender and receiver,
the sender must choose how to communicate the information and the
receiver must choose how to receive and present it in
understandable manner. Signaling theory has a very strong role in
various fields like, human resource management, strategic
management, financial management, etc.
A seller has more information to pass than a buyer, for example, a
seller announces that the company is going to provide 40% discounts
on its products, it means the seller has sent out the signals of
40% discount that the buyers will perceive it positively. There may
arise problems that what the sellers are selling are not positively
observed by the buyers. Buyers may think that sellers are selling
damaged products at a discounted rate. To erase this type of
thinking from buyers mind, sellers try to show their honesty by
describing their product on its label and on various
advertisements, this is called signaling.
Work readiness - Work readiness means organizations that invests in workplace training and education to make their employees ready for the job. But there are some organizations who find that their employees are not working as a social team after getting enough training and education. They conduct a research on it find out that it happens due to lack of workplace integration, differences in culture, upbringings and believes of diverse population.
Employee integration can only be possible when skills and
understanding of business ethics work together. Work readiness is
nothing but workplace integration which can be achieved by
conducting various training programs for working
people.
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