Question

In: Operations Management

DEFINITION OF TERMS Soft skill gap - (someONE do research and cite [APA]; limit to ONE...

DEFINITION OF TERMS

Soft skill gap - (someONE do research and cite [APA]; limit to ONE sentence)

Signaling theory - (same as above)

Work readiness - (same as above)

Solutions

Expert Solution

Soft skill gap - Soft skill gap means lacking in communication and problem solving abilities. Employers always looking for candidates who have both soft skills and technical skills. For exa, employers give importance to workers who have technical knowledge to get the job done on time and also look for candidates who have strong communication skills and a good understanding of company products and services. Strong communication skills are required to communicate with clients, co-workers and management committees. Employees who lack in communication skills can't able to give marketing presentations before a client or team members. Those are lacking in technical skill can be trained but those are lacking in soft skills can't be trained within the organization because soft skills training needs lot of time to grasp whereas technical skills training need less time to capture the things required by the employer.


Signaling theory - Signaling theory means theory describing the behaviour of two parties when they have access to different information. For exa, there are two parties, sender and receiver, the sender must choose how to communicate the information and the receiver must choose how to receive and present it in understandable manner. Signaling theory has a very strong role in various fields like, human resource management, strategic management, financial management, etc.


A seller has more information to pass than a buyer, for example, a seller announces that the company is going to provide 40% discounts on its products, it means the seller has sent out the signals of 40% discount that the buyers will perceive it positively. There may arise problems that what the sellers are selling are not positively observed by the buyers. Buyers may think that sellers are selling damaged products at a discounted rate. To erase this type of thinking from buyers mind, sellers try to show their honesty by describing their product on its label and on various advertisements, this is called signaling.  

Work readiness - Work readiness means organizations that invests in workplace training and education to make their employees ready for the job. But there are some organizations who find that their employees are not working as a social team after getting enough training and education. They conduct a research on it find out that it happens due to lack of workplace integration, differences in culture, upbringings and believes of diverse population.


Employee integration can only be possible when skills and understanding of business ethics work together. Work readiness is nothing but workplace integration which can be achieved by conducting various training programs for working people.  

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