Question

Describe the two procedural differences in getting a bar charge to the front-office folio if:

1. The hotel has a property management system with an interface to the bar’s POS
2. Or, the hotel does not have a property management system. In simple terms explain how each would be billed differently to the guest

Answer 1

Answer-

Let us first glance at a hotel which doesn't have a property management system (PMS). At the point when a hotel visitor uses the Restaurant or the Bar, the POS software helps in registering the sale of food or alcohol to the visitor.

By and by, as is normal practice, the bill is assigned to the visitor and ought to be paid during take a gander at. Daily reports are sent to the front office with the bills, who then add it to the folio of the visitor.

Directly, during take a gander at, at any time or night, especially at odd hours, the front office needs to guarantee that all the bills are with them. Since, there is no guaranteed automatice manner where to ascertain this, they have to call the Bar to guarantee that all bills have been sent to the front office.

In case any bills are pending, they have to send for it, which can take from 5 to 15 minutes, which the visitor won't be appreciative of. Nobody at the same time, then can the final bill be printed out and payment settled by the visitor.

Directly if the PMS was installed in the Hotel, the system would be linked to the Bar's POS system and all bills generated at the Bar, will be instantaneuosly uploaded in the PMS, and the front office can generate the final bill without having to do any cross checking or calling up the Bar and so forward.

The waiting time for the visitor at take a gander at is virtually eliminated.

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