Question

Pros, Cons, and usefulness of Management by Walking Around (MBWA)?

Answer 1

The Pros of MBWA

any companies find success when using the MBWA technique. They found that the technique improved performances and perceptions, allowed managers to identify and resolve problems, and take action at a time when it was needed. MBWA can help develop small units, which can get together and complete bigger tasks if needed. MBWA can bring managers closer to their staff, showing respect and value while encouraging communication and sincere relationships. There is minimal corporate control. Employees can have the opportunity to express ideas that may prove beneficial to the company (Nobes, 2012).

The Cons of MBWA

In some settings, the MBWA practice has negative outcomes and effect on staff. In some cases, staff perceived the presence of managers stressing. Managers were accused of spying on employees and showing lack of trust. Some staff reported a lack of communication by some managers and questioned the manager’s true intentions.

Usefulness

Managing by walking around is a great practice for many companies. It allows the manager to be connected and visible to staff. Ideas can be shared while inviting suggestions on how to make the workplace better. It creates a more productive and engaging atmosphere

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