Conflict occurs when two or more individuals perceive a
situation differently and at least one person’s perception is that
he or she has been negatively affected. In fact, conflict can occur
at any time, in any situation, and often at the worst possible
time. When a group or team is working toward a goal and conflict
erupts, the process can come to a halt until the conflict is
resolved. For the following questions, take into consideration a
conflict that you...