Question

In: Operations Management

This assignment has three parts: In your experience, have you found an effective decision making process...

This assignment has three parts:

  1. In your experience, have you found an effective decision making process useful in all situations? Explain why or why not.
  2. How do you see a decision support system aiding business? How can it be detrimental?
  3. Which one of the three: Decision Support, Executive Support and Group decision-support systems do you believe is more useful for an organization and why?

Solutions

Expert Solution

(1) Generally, the law must be met. But an unusual event can really only be resolved and it happens.

In essence, executives can divide four rather than two different types of events.

The first is really an ancestral event, which, for individual appearance, is merely a symptom. Most of the problems that arise in the performance of the CEO's job are this. For example, making inventory decisions is not a "solution". They are adaptations. Problems are common. This is likely to happen with events in the production organization. For example:

The product and engineering control team will usually solve hundreds of problems in one month. However, when doing most of the analysis, most are just symptoms and manifestations of the underlying condition. An individual process control engineer or production engineer who works in a part of the plant usually cannot see this. He could have a lot of problems a month with a connector in the tub containing steam or hot liquid, and that's it.

Only when analyzing the team's total workload for several months does a common problem arise. Then, it is seen that the temperature or pressure is too high for the existing device and the connectors holding the different cables need to be redesigned for higher loads. Until this analysis is done, process management will spend a lot of time fixing the leak without managing the situation at all.

(2) The second type of occurrence is a problem that, although a special event for an individual institution, is common. Consider:

A company that receives a merger from another, the big company will no longer receive such offers if accepted. This is a non-recurring situation as far as the individual company, the board and its management are concerned. Certainly this is a tribal situation that happens all the time. Think about whether to accept or reject an offer requires some general rules. However, for these issues, executives must look to the experiences of others.

What follows is a great event that executives must respect. Example:

(3) The massive blackout that plunged into darkness in Northwest North America from St. Lawrence to Washington in November 1965, according to the initial explanation, was an unusual situation. This is a tragedy with thalidomide, which led to the birth of several deformed infants in the early 1960s. We are told that the probability of these events occurring is one in ten million, or one in a hundred million, and that consolidation of these events is unlikely to happen again, because it is unlikely, for example, for a chair I Is sitting. Separation of its constituent atoms.

However, unique events are rarely rare. Whenever a person shows up, you decide to ask if this is an exception or just an early manifestation of a new gene? And this - the first manifestation of a new general problem - is the fourth and final type of event that the decision-making process involves. So:

We already know that both the orthocid and the thalidomide tragedy are only early indications of what might become common in modern energy technologies or traditional medicine if there is no common solution.

All but the most unique events require a holistic solution. They need rules, principles or principles. Once the correct principles are established, all manifestations of the same general situation can be resolved empirically - that is, by adapting the law to the specific circumstances of the case. However, truly unique events must be treated individually. The CEO cannot create rules for solitude.

Effective decision-makers take the time to determine which of the four different situations occurs. Wrong decisions will only be made if the situation is messed up.


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