Question

In: Operations Management

proposing 1 idea to each objection 1) A major objection in really most any sale is...

proposing 1 idea to each objection

1) A major objection in really most any sale is price, and this is no different. Mr. Christensen has just tried to sell me on a large, and expensive change. I would be more likely to be on board had he presented the costs versus savings in print so I can really see the trade-offs in front of me. If you're just putting out number after number I'm more likely to object or stall the sale because I can't SEE and evaluate the true sums and savings on paper.

2) My second objection would most likely come from clearing the back junk off the lot for the new installation to occur. If I'm a business person, I'm not going to be chomping at the bit to use my paid employees to spend their time clearing out the space for their sale rather than doing their normal jobs! This is time and money out of my pocket to accommodate a sale I didn't necessarily ask for.

3) Lastly, I can find myself having an objection to the change! Being in business you often find yourself stuck with what you know. I know I personally will run in my rut when I know it works and I already have it properly budgeted. I often have to be convinced it's truly worth my time to adjust funds and shift our everyday practices and usages to account for a change. So is this change REALLY worth that to me as a manager in convenience and productivity to make the switch.

Solutions

Expert Solution

DEAR BUSINESS OWNERS & Sales Executives —

You're smart enough to have found this page. Obviously you want to increase your sales ... but how?

Answer: Highly effective rebuttals for overcoming objections.

Try these sales scripts ... The reason is because you have LIMITED TIME in front of your prospects to deliver your sales message. With that time you must say the most powerful things that are most calculated and most likely to get your desired business result. And here they are for you, on silver platter. I've been continually improving this collection since 2004.

These fresh and modern Comebacks and Rebuttals are BETTER and DIFFERENT than the standard stuff that has been around for years. You're learning new and original TRUST-BUILDING, FAITH-GENERATING conversational comebacks designed for today's informed clients and complex business world.

?  Continue reading to see the example sales techniques!

To become the highly paid professional you deserve to be, you must master the art of Handling Objections … and here's how:

Every sale has five basic obstacles:

No need, no money, no hurry, no desire, or no trust.

… You must overcome these objections on everysale.

Frustrated by their stalls? … Sick of rejection?

Look — If you keep doing what you're doing now then you can't expect different or better results. The key to fatter paychecks is preparing yourself with intelligent comebacks. Imagine if you knew EXACTLY what to say when you heard stuff like this:

  • I'm not interested.
  • I'm too busy right now. It's not a priority.
  • Just email me some info and I'll keep it on file.
  • The price is too high / We don't have the budget.
  • I need to wait / I need to think about it. Call me in six months.
  • I need to talk to my VP, partner, boss, wife, etc.
  • We're currently using another supplier and we're happy.
  • It won't work for us. We don't need it.
  • We've had a bad experience with this type of thing.
  • You're too small / never heard of you.
  • You're just trying to sell me ...
  • I like the idea, but I need you to tell me I'm making the right decision.

Right now, you can learn modern rebuttals and turnarounds for easily smashing through all of these basic objections, plus learn effective responses to more complex buyer stalls. (See the 36 examples below.)

"... a full explanation of what you need to say to close the sale."

Example Sales Scripts  (read these carefully)

"Let me ask you this, Jim — Now that you know everything there is to know about this, WHAT'S THE ABSOLUTE WORST THING THAT COULD HAPPEN if you went ahead with it today?"

"I know you like the idea, but WHAT IS THE REAL REASON you won't try this right now? ... The monthly investment you make is less than what you might spend on a couple rounds of cocktails on a Saturday night! — plus we have a money back guarantee ... "

"I know you're busy, and so am I — but just take two minutes to get the info and then YOU BE THE JUDGE ... I mean if you saw a hundred dollar bill sitting on the sidewalk, you'd take a second to stop and pick it up, wouldn't you? ... I know that's a cheesy example, but I just want to introduce myself and LET YOU KNOW THAT WE'VE HAD A LOT OF SUCCESSin helping business owners just like yourself ... Hear me out for a second, OK?"

"OK, but hold on a second, Sarah — I want to ask you: If there is anything about our company, service, or price that you don't like, then I'D LIKE YOU TO TELL ME, because the last thing I want to do is annoy you about something you aren't interested in. WOULD YOU DO THAT? Fine. So by the time we've had a 2 minute discussion, we'll either be doing business or we won't. Fair enough?"

"Margaret, there are usually three reasons why someone can't make a decision when we first contact them. The firstreason is that they don't quite understand how it works and how it will benefit them. The secondreason is that I might not have built enough credibility in my company ... and the third reason is that they simply can't afford us. IF I COULD SHOW YOU WITHOUT A DOUBT THAT IT DEFINITELY WORKS, then what exactly would be holding you back?"

"Which company are you using? Oh, that's a good company!! Who are you working with over there?? ... Hmm, I haven't heard of him. How did you happen to choose him? I see ... Why do you think you should stay with them WITHOUT COMPARING WHAT WE HAVE TO OFFER? — Seems like you're taking a big risk by failing to compare value"


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