In: Operations Management
At large (100) physician cardiology group has decided it is time to move to a new EHR. As the practice manager, what key features should you be looking for and how will you integrate this into the practice? Keeping in mind the objections the physicians might throw at you during the monthly practice meeting, create a pitch to the managing partners for the system you think would work best for the practice. Assuming the partners approve, what is your plan to implement the new system? Provide timelines, deliverables, who is responsible for what step, as well as a staff training plan.
Textbook -- Introduction to Health Care Management third edition chapter 8
Answer
To address this problem you need to understand the idea of introduction of Electronic Health Records EHR in hospitals
As the functional boss, it involves the main characteristics and methods to incorporate that into the work
· Leadership engagement-Members must be regularly aware of success in adopting EHR and capitalize on incentives and assist and inspire those in practice, regulation, health , protection and patient safety.
Diversity of needs and viewpoints of various groups of end users- worked with users to consider their needs , allowing design and reporting resources to be built to address the needs of all pages.
· Preparation-early testing to allow participants opportunities to think about the program, to experience utilizing specific elements and to build ideas for how they will operate.
· Patient interfaces-The usage of patient interface requirements enables patients to arrange appointments, display clinical tests and study reports, and raise questions from their clinicians.
Bearing in mind the concerns that physicians could pose at the monthly consultation meeting, designing model frameworks and constructing implementations based on what worked for their current users to facilitate faster deployment and more effective planned updates of the program would be a pitch to the system's managing partners that would work better for operation.
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