In: Operations Management
In 200 words essay format state: How should you (i)document employee counseling sessions for employees due to the level of offences committed and at what point should (ii) documentation be sent to HR? Please DO NOT USE ambiguous terms such as it, this, and they WHEN ANSWERING THIS QUESTION.
Documenting is key at any workplace irrespective of whether things are bad or good. Documenting captures all the points of discussion of past between an employer and an employee. When it comes to documenting of employee counseling sessions, it is very much required as it provides the employer to use in future when there is an issue with the employees. Documenting can be done by hand writing in the middle of discussion and entering the information to store on a computer. Documenting is more critical when it comes to dealing with problem employees.
Depending on the level of the problem employees, the documentation should be mandated. If the problem employee commits level 1 offenses which leads to the termination, documentation is mandatory to show as an evidence of the issues. If the problem employee commits level 2 offenses which are severe but don’t result in termination, then there should be a verbal warning followed by written. For level 3 offenses which are annoying, verbal warning should suffice and if the employee still doesn’t change the behavior, written warning is expected. Keeping the HR informed is something which needs to be done for a better relationship between the employer and employees.