Question

In 200 words State if you agree or disagree with the comments made about the answer provided to the Scenario and why? PLEASE PROVIDE A SOLUTION

Task: Outline the steps needed to resolve the issue of Scenario part 2 by:

• How will you would adjust your plan to include any actions you will take?

• Provide your reply back to HR.

Scenario Part 2:

Workplace unrest Part two provides additional information based on talking with your people. Jill: You met Monday afternoon and had a positive and productive discussion. She reiterated what HR had said to me concerning email and talking to Jill. Jill felt she was not challenged job wise and that her and Jack were not getting along. She told you about what she considered bullying the day that people thought she was sick and Jack ordered her into the conference room. Jill stated she was not sick and Jack wanted to send her home and would not let up. She also discussed her working relationship with Jack that they were sometime at odds as she is a type A personality. Jill ended the conversation with that she wants to be challenged and work things out with Jack.

Jack:

You met with Jack right after he got back from vacation. Jack was a little taken back concerning the incident as he stated that Jill turned around waived a finger saying “you’re pissing me off” and ordering her into the conference room. Jack stated that he was concerned as were others in the work area because Jill had just gotten back from Africa and was sick. He said that he did order her to the conference room. Jack went on to say that Jill was having a hard time finding her role and continually asked what her job entailed. Jack thought he was patient in trying to explain her role to include finding her more challenging work. Jack also stated that he is looking for other work because her main project is about done.

Tami:

You talk with Tami in private who was in the area when the above confrontation occurred over Jill being sick. Tami stated both Jill and Jack got out of control. You brought up this point up (both out of control) to both Jill and Jack and they both nodded in acknowledgement. Tami was nervous and really did not have much more to say other than Jack and Jill were at odds with each other.

ANSWER:

In the given case study, Jill and Jack have been shown as colleagues who have misunderstood each other. From the point of view of Jill, Jack is guilty as he called him to conference room with order and told her to go home. She found him to be rude and authoritative. The reason for her to feel this is the command Jack gave her for coming to conference room and to go to home. From the point of view of Jill, he tried to prove himself right and said that Jill was sick as all of the office members observed and also said that he ordered her to the conference room but the reason for the command was not an authority but to ask her health and to help her in going home. From Tami it was confirmed that both Jack and Jill were rude to each other and were out of control. As a mediator or the one to solve this issue, the plan of action will be to make Jack and Jill confront each other. To make them understand the reason from each other's point of view about the rude behaviour. To make Jack understand that Jill was not that sick and was not willing to go home rather wanted to work and even if he was concerned, but the concern should have been shown in a mild manner and not an authoritative one, especially in front of the other staff. To make Jill understand that Jack was not willing to insult her rather he wanted to help her thinking she was not well. To the HR, the reply would be to frame policies to handle such concerns and issues amongst colleagues and provide space for personal health in the busy schedule and work pressure. The reply to HR would contain the fact that Jack was willing to care for his colleague and Jill felt insulted because of the authoritative way Jill used to help her out. It would also contain the fact that the other staff, like Tami, felt that both of them were out of control and a situation arise which could have been avoided. HR would have to frame policies to make the workplace a healthier workplace to increase the efficiency of the staff and avoid such arguments in future.

Comments:

I will say from a Apolitical standpoint your post provided no clarity as to what procedures will be taken to ensure this specific incident will not happen again. What is your reasoning for calling Tammy to the conference room to confront Jack and Jill if she was nervous about speaking with you in the initial interview. You already stated that you had a witness and presented both individuals with the information regarding the incident. Also, what is the solution that needs to be reached to ensure this specific incident doesn't happen again? The scenario said that both Jack and Jill were in the wrong, what is going to be done if this happens again? What if Jill was really sick and was just being insubordinate with her superior? The clarity of the scenario is unclear but with an imagination I think more can be done and a clearer reply to HR can be provided.

Answer 1

I would adjust my plan if I feel that I have some kind of health problem. I must understand that everyone in job do not try to care, they just state but not follow the regulations and code of conducts.

The controversies experienced by contradiction in ideas, here we can se that jack and Jill are not showing trust to each other so that they analyse such things in a deep and concerned way.

Jack and Jill, both are facing the lack of effective communication and made controversy. The caring is key factor to control and establish relation but communication is very important. In this case we must provide counselling session to Jack and Jill. The trust building is very important part in social structure.

            The Jill must reply to HR that she is not willing to quit work while she was feeling not good. The Jack and Jill must create confidence, I must go through the Jack’s contract person, direct reply in tough manner can increase the risk of controversy so that I would like in reply in effective but in soft manner. The communication between HR and employee must be effective and follow the ethics of organization. Jack showed the care but Jill take it as rude way that made difficult condition, on the other hand, behaviour of Jack and Jill were not appropriate but intention were good.