In: Operations Management
In 200 words or more please describe the servant leadership model and provide an example of a United States business that uses it.
The servant leadership is a type of leadership where the leader will naturally have an inclination towards serving his followers more than make ing them follow him or order them to follow the steps suggested by him. The servant leadership adds a human touch to all the process it follows. The some of the characteristics of servant leadership are mentioned below:
In this type of leadership, the leader always keeps a close look at the team members and checks how they are performing in order provide feedback and help them grow. The leader will take every measure to take the team forward along with him so that they get the deserved success as well after the hard work they have put in. They will provide the required knowledge and resources to grow in the company and also improve their skillset. This type of leadership leads to innovation because the leader tries to build a great team or a community where the needs of every person will be fulfilled. The leader will respect the opinions of others and use those opinions while making an important decision
The company Zappos strongly believes and follows servant leadership in order to keep their employees together and make them work together as a team. They have been very successful with this leadership and it has had a very positive impact on their business.