Suppose that there are two supervisors at Kardashian restaurant (Kim and Kylie), and the # of...

Suppose that there are two supervisors at Kardashian restaurant (Kim and Kylie), and the # of customer complaints differs based on the supervisor on duty. This is determined according to a Poisson process. The quality of service of one day does NOT affect the quality of service on the next day.

Supervisor on duty:	Average # of customer complaints (per day):	Days on duty (out of 5 days):
Kim	2 per day	2 out of 5 days
Kylie	3 per day	3 out of 5 days

Answer the following questions based on the information given above:

i) Assuming that Kylie is on duty, solve for the expected # of customer complaints in the next 2 days.

ii) Assuming that Kylie is on duty, solve for the probability that there will be no customer complaints tomorrow.

iii) If there was AT LEAST 1 customer complaint yesterday, what's the probability that Kim was on duty?

iv) Solve for the probability that there will be no customer complaints in the next 2 days.

Expert Solution

orchestra answered 2 years ago

Suppose that there are two supervisors at Kardashian restaurant (Kim and Kylie) and the # of...

Suppose that there are two supervisors at Kardashian restaurant (Kim and Kylie) and the # of customer complaints differs based on the supervisor on duty. This is determined according to a Poisson process, and the quality of service of one day does NOT affect the quality of service on the next day. Supervisor on duty: Average # of customer complaints (per day): Days on duty (out of 5 days): Kim 2 per day 2 out of 5 days Kylie 3...

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