In: Operations Management
1) Give an example of the following types of decisions that you have had to make (personal or work-related):
Low consequence work-oriented
High consequence work-oriented
2) Give an example (personal or work-related) for each of the following types of problems that you have experienced.
Low consequence people problem
High consequence people problem
Low consequence work-oriented:
Paying the electricity bill when the deadline is a week ahead. In
this case, I tend to procrastinate the work since the deadline is
yet to be met. Hence the consequence of this decision is
minimal.
High consequence work-related:
The decision that I once had to make during my job at a
manufacturing facility when there was a big operational failure. I
had to make a decision which had a high consequence if not taken
asap due to the casualties involved. Hence the timing of decision
making made it a high consequence decision.
Low consequence people problem:
Not paying much attention to my sister's demands for her upcoming
birthday. My decision won't have much problem because my sister is
involved who would ultimately gel well with whatever the decision
was taken.
High Consequence people problem:
To handle the strike by employees who are threatening to form a
Union at the manufacturing facility which will be damage to the
management and operations as a whole. Taking appropriate decision
for this problem is necessary giving the high consequences of the
problem if not taken care of.