Question

In: Operations Management

Topic: Management of conflict in an organization, and strategies to avoid it. Presentation should not contain...

Topic: Management of conflict in an organization, and strategies to avoid it.

Presentation should not contain more than 8 slides

Justify the presentation with appropriate references.

Follow APA style for referencing.

Solutions

Expert Solution

Management of conflict in an organization:

  • A conflict can arise when individuals have different opinions, thinking, attitudes, individual/ group interests, needs and clashing with each other. When individuals cannot find the middle way, a conflict may start. Organization survival can come at stake if the employee fights and conflicts are regular and can’t be controlled or avoided
  • Conflicts should either be avoided at workplaces or dealt with mutual resolution or in positive interest for the company, for a healthy and a competitive environment
  • Conflict Management will reduce the tensions, bring harmony and employees motivation to give their level best to the organizations, with the right efficiency level
  • Conflict management strengthens the bond among the employees, brings team spirit to fight any kind of situational and business challenges in long run
  • Conflict management is about driving a middle way, could even be the best alternative to any problem
  • Conflict Management is like Prevention is better than Cure

Strategies to avoid conflict in the workplace:

  • Understanding the correct origin/ source of conflict- things can really mess up; result in chaos, if correct reasons for conflict are unknown or misunderstood. Wrong actions and interpretations can not only disturb a well balanced work force, but hamper personal and work relationships and their efficiency and company performance
  • Maintaining the generational differences in a healthy and growth encouraging manner- should avoid conflicts between seniors and juniors or a fresher level MBA joining the company versus a simple graduate more experienced guy
  • Recognizing and Anticipating the consequences of conflict- Company may lose their top performers or more hardworking and loyal employees and may result in company financial or market share loss, waste of resources
  • Right and humble communication is a key in avoiding conflicts at work places
  • Avoid carrying your problems to work

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