Question

In: Operations Management

What are the key characteristics of the HRIS system? What is meant by “workflow” technology? What...

What are the key characteristics of the HRIS system?

What is meant by “workflow” technology?

What is the downside of the “choice of vendor approach to HR technology?

Solutions

Expert Solution

A HRIS or Human Resource Information System is a form of software which helps companies to automate and manage their human resources, payrroll, and accounting activities.

The key characteristics of a HRIS system are:

  • A database to store employee information like pay history, job history, performance reviews, health and safety information etc.
  • Ability to import or export data and to get reports on demand
  • Time and labour management to track punctuality and attendance
  • Payroll function which makes it easy to get data of hours worked and to pay salaries while taking care of tax compliance for various locations and different tax levels.
  • Taking care of benefits like medical benefits, investment deductions from payroll etc automatically
  • Ability to send email alerts and eforms
  • Minimal access to employees so that they can update their information or download their benefits documents
  • Recruitment and retention function which enables to easily recruit employees, to manage their training and to retain them.

Workflow Technology consists of software and methods that can improve, re-engineer, optimise and automate the business processes. It orchestrates the flow of work involved in business processes. Automation plays a key role in Workflow Technology. For employees this means fewer manual and time consuming tasks and for employers, it means faster and more accurate processes. Worklow Technology can help companies by reducing costs through automation, reducing human errors and improving efficiency by optimizing processes.

Downside of choice of vendor approach to HR technology

  • It is a time consuming process as the company must select a vendor who can provide the most relevant and efficient functionality
  • Must be crystal clear on technology requirements or else overall efficiency is reduced
  • Difficulty in justifying the business case or profitability for implementing the technology
  • Misalignment from business strategy, policy and goals can cause problems and inefficiencies
  • Difficulty in choosing between a best of breed solution and an unified solution

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