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In: Operations Management

All teams are groups, but not all groups are teams. Discuss the two characteristics that distinguish...

All teams are groups, but not all groups are teams. Discuss the two characteristics that distinguish teams from groups, and give two examples of each.

Name and explain at least three ways that emotional intelligence can increase leader effectiveness.

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Expert Solution

All teams are groups, but not all groups are teams. Discuss the two characteristics that distinguish teams from groups, and give two examples of each.

The two distinguishing characteristics that define groups and teams are intensity, or the level of interaction that team members exhibit between one another, and the presence of an objective. The objective is a common goal shared between all members of the team. In general, teams are more cohesive, coordinated, andfocused than groups are. That does not necessarily mean though, they teams are better than groups.

Name and explain at least three ways that emotional intelligence can increase leader effectiveness.

A leader's level of emotional intelligence may play a particularly important role in leadership effectiveness. Emotional intelligence may help leaders:

• develop a vision;• motivate subordinates to commit to the vision;

• energize subordinates to work hard to achieve the vision;

• encourage followers to be creative;

• develop an identity for the organization; and

• instill high levels of trust and cooperation.

Emotional intelligence also plays a crucial role in how leaders relate to and deal with their followers, particularly when it comes to encouraging followers to be creative. Creativity in organizations is an emotion-laden process; it often entails challenging the status quo, being willing to take risks and accept and learn from failures, and doing much hard work to bring creative ideas to fruition in terms of new products, services, or procedures and processes when uncertainty is bound to be high


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