Question

In: Operations Management

PLEASE HEEELP - In your own words define Ideal Customer Profile - explain how can an...

PLEASE HEEELP

- In your own words define Ideal Customer Profile

- explain how can an ideal customer profile gives value to a company beside buying its products.

Solutions

Expert Solution

Ideal Customer Profile

This is a way through which the organization or company learns and understands their targeted customers in order to identify their current needs and requirements and then the organization creates the appropriate products and services which will be beneficial for the customers. This profile helps the organization to interact and attract its customers and create their own organizational profile which will be different from the other organizations in the market. This behavior of learning about customers and then making changes according to them is known as the ideal customer profile.

Now let us discuss how an ideal customer profile gives values to a company besides buying its products.

  • As this profile totally focuses on the customer's needs and requirements it also directly helps the organization to increase the relationship between the customers and organization and this will help the organization to have goodwill among the market as the customers will view the organization as the quality of the company.
  • This helps the organization to create a process within the organization through which every employee and every departments know about their responsibility and also knows about the organizational objective and how they can achieved this makes it easy for the organization manage the organization more effectively and efficiently.

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