Question

In: Operations Management

Yet in his understated way, Zhang is proving as radical as his predecessor. He says Alibaba...

Yet in his understated way, Zhang is proving as radical as his predecessor. He says Alibaba is uniquely positioned to pull together the online and offline worlds in groceries and beyond, and dozens of his new initiatives are leading Alibaba deeper into fields including finance, health care, movies, and music. Especially in the U.S., where the company’s shares trade, these efforts have baffled some investors, who worry about overreach. In Zhang’s view, they’re a matter of survival. “Every business has a life cycle,” he says during an exclusive interview at Alibaba’s Hangzhou headquarters. “If we don’t kill our existing business, someone else will. So I’d rather see our own new businesses kill our existing business.”

Question

Based on the above extract, Alibaba’s new chairman appears to be implementing a strategy meant to reinvent retail as a matter of survival. Identify and critically discuss any TWO (2) types of managerial strategic decisions that could be used by Alibaba to “kill [its] existing business,” innovate its operations and optimize its offerings.

Solutions

Expert Solution

Here, based on the above extract, New chairman of Alibaba will implement a strategy that could reinvent retail as a matter of survival. Let me identify and discuss any two types of managerial strategic decisions that could be used by Alibaba to kill its existing business, innovate its operations and optimize the offerings, here, such types of managerial strategic decisions are as stated below:

  • Here, they could implement creative strategic decision making model, as we see existing businesses are to be killed and they are uncertain about the solution, hence, they require to be creative and put more emphasis on research and development, they want to bring new business processes and solutions, here, they could keep invest sufficient time to bring out strategic response towards the current business issues or problems.
  • They could also implement rational decision making model that focuses on bringing out various alternatives and next all the alternatives are measured or evaluated and given quantitative score, here, we like to optimize the offerings, and we will consider such alternative that could not only implement new business processes, that also could bring better cost effective choices and consider quality or service level.

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