In: Operations Management
Relative advantage, compatibility, complexity, divisibility, and communicability are all examples of ________ .
a. |
alternative evaluation |
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b. |
product characteristics that influence rate of adoption |
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c. |
dissonance-reducing buying behaviour |
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d. |
post-purchase behaviour |
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e. |
individual differences in innovativeness |
Option b) product characteristics that influence rate of adoption
These factors determine how fast the new product will be adapted by the customers. The designers must focus not just on the new product but also its characteristics that will ensure its success.
For ex- New confectionery can be distributed as samples among consumers but new surgical equipments cannot be distributed as samples and thus seminars are arranged to educate its users.