In: Operations Management
compare and contrast efficient versus responsive supply chains. what environments and design featuers are evident in each? provide example of each
| 
 Factors  | 
 Efficient Supply Chain  | 
 Responsive Supply chain  | 
| 
 Definition  | 
 An efficient supply chain moves the product to the destination (warehouse or retail outlets) efficiently with minimal cost.  | 
 In a responsive supply chain, the supply chain should meet the needs of both the business and customers.  | 
| 
 Lead times  | 
 shorter production-lead times  | 
 Longer production lead times  | 
| 
 Batch size  | 
 Large batch size  | 
 Low batch size  | 
| 
 Customer satisfaction  | 
 Customer satisfaction is directly linked to the efficient supply chain.  | 
 Customers sometimes reject the order and order specific other products and demand faster delivery. Responsive supply chain handles returns efficiently and provides faster delivery, high-quality products.  | 
| 
 Demand variation Environment  | 
 Low demand variation is usually the business environment for efficient supply chain.  | 
 High demand variation can be met only with the help of responsive supply chain  | 
| 
 Design of supply chain  | 
 Planned and purposive design  | 
 Unplanned and demand dependant  | 
| 
 Example  | 
 Apple, Amazon, Coca-Cola  | 
 Dell computers are manufactured after the order is placed as per the customer requirements in the configurations.  |