In: Operations Management
A company-specific map that names its primary and secondary stakeholders, identifies key issues, and examines relationships and networks between the organization and stakeholders is called a _________.
Select one:
A. reputation management
B. stakeholder map
C. social audit
D. legitimacy
The option (b)stakeholder map is the correct answer. Because this is a process where it finds out the stakeholders, their relation, and concerned with the company. This analysis all the stakeholders, and manages their requirements with the exact and sequenced way by categorizing them in groups, powers, and the methods they are dealing with. It differentiates primary and secondary stakeholders.
The other options are incorrect as reputation management is managing reputation either individually, of the company or a group. They try to maintain a good image in public perception by influencing in any of the ways which can be personal, direct, or by social media, etc. Even social audit is used for measuring and calculating the company social value by their social and ethical performance. It fills the differences in the vision and actual performance of the company. The legitimacy is something related to law or the rules which need to be followed by the company while implementing or developing social disclosures to be performed but nothing related to the company-specific mapping concerned with stakeholders.
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