Question

Direct Request Letter: Too Many Résumés!

Your company is overwhelmed with résumés for advertised positions. The director of Human Resources asks you to begin investigating résumé scanning software. However, she doesn't want a visit from a software salesperson until she knows more about the possibilities. You are to compose a form letter that can be sent to different software vendors asking for information. You need to know whether their software can identify job-specific knowledge and experience. One problem your company has experienced has to do with inappropriate information submitted by job candidates. For example, you don't want to know the applicant's race or age. How does the software avoid displaying such information, if the applicant includes it? What about references? This area would seem to need fields available for customization. Does the system rank the résumés according to the job skills and experience required? You would really like a system that, when it finds a great résumé, moves it to the top of the list and perhaps even has a "More Like This" function.

Your Task. Prepare a letter that can be used to send to a number of résumé software vendors. Remember that you want answers, not a visit from a salesperson or the URL of a Web site. Use your imagination to ask open-ended questions that elicit effective feedback. Decide how you want the receiver to respond and by when. How can you make it easy for the receiver to respond? Assume you are writing on company letterhead; use block style and the current date. Place the date 2 inches from the top.

Answer 1

Answer: Letter to resume scanning software solution vendors.

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To,

Software Vendors (ids),                                   Date: 14^th May-2018

Subject: Response to queries of Resume Scanning Software Solutions.

Dear All,

Greetings…………...

We are a leading organization in the ABC segment and we had crossed more than 100 year of business duration in the segment. We are global product suppliers and had our offices in 20 countries across the globe.

We are looking for resume scanning software solution so that we can use it for our demanding need of resume scanning for our job postings.

We would like to understand your resume software solutions in detail so that we can figure out their relevance with our requirements.

We are looking for key informations to be provided from your product department so that he can have a first cut review of your scanning solutions and then we can plan for further actions for the same.

Following are the few queries we would like to get response from your side are as below

• How can your resume scanning software solution know the job specific knowledge and experiences required?
• Kindly explain how the feature of your resume scanning software solution helpful in avoiding some of the informations which candidates submitted additionally and which are not required like race , age etc.
• Capability of your resume software solution to avoid the unwanted informations from resumes.
• How can your resume scanning software solution works on references parts. The reference information is very useful for us and we want it to be highlighted properly in the resume scanning.
• How feasible your product for local customization in resume canning software solutions options.
• How your system works on ranking the resumes and how it bring the top resume on the top of the list against the job posting.
• We want to explore that it has the capability in bring top resume at top of the list. Please explain this functionality.

We are looking for your great answers for this queries and we are not interested in visit of your sale person and details of your URL for the same.

We are looking for speedy response from your side so that we can initiate the necessary workings for the project. Hence kind request to provide your reply within a week time i.e. by 21^st may-18

Looking for your positive response for the same.

Have a great day,

Thanks & Regards,

XYZ Organization

Ney York, US