Question

Please discuss these items in detail and write in complete sentences.

Why is ethics receiving so much attention in the business world today?

What major factors help influence salespeople’s ethical conduct?

Explain why the sales manager plays such an important role in influencing the ethical behavior of salespeople.

Answer 1

Now a days every organisation wants to get competitive advantage over the competitor by following and implementing new strategies.

In those type of strategies customer support and customer service is one of the strategy.

Following requirement in ethics in daily operations of the organisation in customer service.

if any organisation follows ethical requirements there is a more chance of getting competitive advantage for the competitive.

Majorly every people violet ethical conduct undue pressure and lack of financial resources.

Persons having no pressures from the sales manager getting sufficient financial income then there is less chance of ethical mis conduct.

Sales manager plays an important role on the ethical behaviour of salespeople in following way. :-

1. Less pressure to the sales people on the results of sales of the organisation.

2. Supporting the sales people with a liquid amount of salaries and allowances for the work done by them to the organisation.

This Type of behaviour of sales manager makes sales people not to behave in ethical misconduct.

This type of behavior of sales manager will influence and effects the ethical behaviour of sales people and make those sales people to be more ethical in the organisation and at work environment.