In: Operations Management
Describe your approach to tracking a project. What kinds of issues would you focus on if you were a project manager? Why?
ANS.
Identify Project Goals
To begin planning for projects, it is necessary to identify what is it that you are trying to achieve. This identification of goals helps drive the project down a clear path.
identify Project Deliverables
Almost as important as the goal identification is the breakdown into deliverables. For each goal, it is vital to understand and identify how it translates into outcomes. It needs to be clearly stated when each deliverable is due and how it will be achieved.
These deliverable can now be added to the project plan preferable with close to accurate delivery dates as well as acceptable levels of delay.
Establish Project Schedule
Further breakdown is needed at this point. Each deliverable needs to be converted into tasks that need to be performed in order to produce required results. Here, the number of man hours per task needs to be calculated and resources need to be assigned. This includes both people and other resources. With this calculation, there may be a need to update the project timelines specified previously to present a more realistic image. If there is a drastic difference in delivery date expectations from project head or sponsor and the actuals calculated, then there may be a need to either renegotiate the deadline, increase resources or reduce the scope of the project.
Create Supporting Plans
With the basic plan in place, the team can now work on setting into place any required supporting plans. These can include
– Human Resource Plan
This plan needs to record in detail, the names of all the people and organizations involved in carrying out the project. Against each name mention their roles and responsibility. Also mention how long they will be working on the project and how resources will be hired or selected to work on the project.
– Communication Plan
A communications matrix needs to be put into place identifying who needs to be privy to project updates and how they will be provided the same. This means identifying a common format for reporting and establishing reporting frequency.
– Risk Mitigation
It is easy to overlook a risk mitigation plan but it is a vital part of effective project management. It is important to identify all possible risks to the project and have a plan in place to address these. Project risks can include unexpected budget cuts, an inefficient flow of required information, suddenly raised costs or an incorrect estimation of resources needed, incorrect understanding of stakeholder requirements or changing requirements among others.
Using a simple log, you can identify each risk and outline what will be done to prevent it and what will be done if it ends up happening. This log can be updated on a regular basis.
The issues one should focus on if he/she is a project manager:-
Challenge 1: Poorly Defined Goals
One of the most common challenges a project manager has to face
usually regard corporate, internal issues. These issues can be most
of the times related to having poorly defined goals by a company or
a firm. So, the problems for the project manager arise even before
going into a business. If the goals and objectives of a project are
not clearly defined, the project is doomed to fail. The project
manager, together with the team will, therefore, face confusion and
chaos unless the ‘whats,’ ‘whys’ and ‘whens’ of the project are not
explicitly specified.
Solution: Starting a project without properly
defined goals is a quite stupid, yet a common mistake. Such a
project will only waste time, money and effort. Therefore, in order
to avoid such a situation, a project manager should hold a kickoff
meeting with their team members. The project manager can also use
planning software and team-collaboration apps to define precisely
the goals of the project and the obligations of each team
member.
Challenge 2: Poor Team Skills
Even though a project manager might be excellent in their work,
if the team that the manager leads lacks skills, the results of the
project might not be satisfying. The members of the project team
are usually assigned on their availability for a particular
obligation, but sometimes they may not be experts in the fields or
capable of dealing with the task. That is when the project manager
faces a significant issue because if the team members cannot
perform and complete the assigned tasks, the project is at risk of
failure.
According to Proof Hub, some project can be challenging and could
demand a certain level of knowledge and expertise; therefore, it is
up to the project manager to decide whether the team needs
additional training. If so, the team should get the required
training in order to keep the project moving. Not to mention that
lack of accountability, responsibility and quality can halt the
project and leave the project manager in an unpleasant
situation.
Solution: Before the project even starts, a
project manager should map out all the skills the team members
should possess in order to provide excellent work. It is essential
to analyze the strengths and weaknesses of the team members to know
what kind of additional training they need. After all, this can
help the project manager decide whether they want to hire new
people for the project or stick with the current team as
well.
Challenge 3: Inadequate Communication
A project manager should provide direction for every step of the
project, so each of the team leaders know what to expect from their
teams. Therefore, poor communication on both sides, the manager and
the team, can serve as the biggest project management challenge.
Poor communication gets in the way of delivering the project
successfully, so the communication skills need to be the manager’s
main assets.
A project manager needs to have exceptional oral and communication
skills that can help increase morale by establishing clearly
defined expectations. The project manager also needs to provide the
team leaders and members with clear directions and feedback on
their performance and obligations regarding the project.
Solution: If a project manager lacks in the
communication field, some things can improve their communication.
For example: they can use a collaborative or project management
software, such as Proof Hub, to inform the project members about
recent developments in the project, or, encourage the team leaders
and members to communicate openly with each other. Another way to
eliminate any issues or negativity in the communication is by
creating a positive work environment. A project manager can
incorporate team building activities to foster teamwork and good
communication.
Challenge 4: Risk Assessment
As a project manager, one must ensure that the risk of working
on a particular project remains low. This might be one of the
hardest tasks to deal with, especially if the project manager is
affected by internal issues, like unrealistic deadlines, poor
teamwork and lack of budget. Because projects can often go the
other way and evolve into a failing task, many project managers
simply have to continually oversee the risks that might creep up in
a project at any time.
Solution: According to IBQMI, a project manager
can reduce the risk level by conducting thorough research and
gathering information regarding the project, team members and the
possible issues they might face during each of the project phases.
A project manager can anticipate which part of the project might
fail and prepare beforehand for such an outcome. The control
measures can also help deal with the risks accordingly.
Other challenges a project manager can encounter: