in a short statement explain the concept of customer and why the concept is important in...

in a short statement explain the concept of customer and why the concept is important in the negotiation process.

Expert Solution

A customer can be defined as an individual or organization that gets, purchaser, or buys a commodity or service and can select unlike between merchandise and suppliers. At the deep of trading is having an excellent knowledge of what the buyers require and worth. We generally state to buyers who have a bond with the seller as for the buyer.

The concept is essential in the negotiation process because of the following reasons:

Know your walk-away point and alternatives, Prioritize your goals, Show that you want to negotiate, Remember: All deals are not always winnable, Promote long-term benefits, Make your opening statement short, understandable and credible, Let the customer do most of the talking, ask questions that will help pinpoint their problems and your opportunities, Resist offering solutions until you have a complete understanding of prospect needs.

It helps in knowing Why should someone do business with us? Why are we in business? How can you ensure you and your organization are in similar thinking as buyers? It also assists to have an exact reflection of the general pricing of the services you give. It is the best method to reach the satisfaction of the customer.

A Thumbs Up! Would be really helpful for me. If you have any questions, please leave a comment and I will get back to you as soon as possible.

keosha answered 1 year ago

Explain the concept of linearity. Why is important this concept in engineering. Explain.

Explain how the concept of consumer revealed preference is important to a customer .

provide a brief (2-sentence) statement of why the concept was important to Smith or Marx. -...

provide a brief (2-sentence) statement of why the concept was important to Smith or Marx. - The division of labour -Surplus value -The invisible hand -Principle of laissez-faire -Theory of exploitation

Explain the concept of the voice of the customer (VOC). Why would a clear VOC process...

Explain the concept of the voice of the customer (VOC). Why would a clear VOC process be important in the supplier to receiving organization relationship? Support your answer with links to the Kano model.

1. Explain the concept of “Carrying Capacity” and why it is important that the global human...

1. Explain the concept of “Carrying Capacity” and why it is important that the global human population does not exceed carrying capacity. 2. Define the term “Keystone Species”, and provide an example of a Keystone species, and how it relates to its particular ecosystem.

Explain the concept of Hebbian modification of synapses and why it is important both to brain...

Explain the concept of Hebbian modification of synapses and why it is important both to brain development and memory formation.

Explain the concept of “statistical learning” and why it is important. How does it relate to...

Explain the concept of “statistical learning” and why it is important. How does it relate to “rule learning”, as discussed by Marcus. At what age do babies show evidence of statistical learning and how has this been demonstrated? What about rule learning? Why is it more than just memorizing the exact sound sequences or syllables that they have heard?

Explain how and why the concept of “all other things unchanged” is so important in the...

Explain how and why the concept of “all other things unchanged” is so important in the study of economics?

Research budget neutrality. Explain what this concept is and why it is important when adjustments are...

Research budget neutrality. Explain what this concept is and why it is important when adjustments are made to Federal guidelines and rate calculations. Post your references using APA format.

Describe the concept of validity, including examples of different types, and explain why it is important...

Describe the concept of validity, including examples of different types, and explain why it is important in the assessment process. 6. Define the terms accommodation and modification, give examples of each, and explain why they are important in the assessment process.

Question