Question

In: Operations Management

The COVID-19 pandemic, which hit Sri Lanka on 27 January 2020 with the first case, and...

The COVID-19 pandemic, which hit Sri Lanka on 27 January 2020 with the first
case, and as at 21 st May 2020 reached 1,045 confirmed cases and have reported 9
deaths. The country has been undergoing a long lock-down period of more than 50
days, bringing most of the business to a standstill over a period of 2 months. The
pandemic has brought in many changes, and along with that challenges to the
organization, both economical as well as managerial.
Identify a public quoted company or a private organization, which employs more than
100 staff in Sri Lanka and is undergoing difficulties due to the COVID-19 pandemic.
Critically analyze the challenges the organization has at hand in handling its
workforce.
As an organization development professional, what would be the recommendation
and solution you would suggest to improve or resolve the current challenges related
to the workforce.

Critically evaluate,
1. The challenges and issues the organization faces
2. The applicability of theories in analyzing the situation and challenges

3. The recommendations and how it would help to overcome the challenges and
issues.

Solutions

Expert Solution

The Sri Lankan Company having more than 100 employees is Teejay Lanka PLC

1. Challenges and issues the organization is facing

  • the market share of the company has been declined
  • there is flat underlying sales and reduction in the dividend
  • Office based employees were allotted work from home
  • Reduction in purchasing capacity of customers hence reduction in varieties and profit of the company.
  • Customers request for extension of credit period
  • Cancellation of orders

2.Applicabilities of theories in evaluation situation

  • Ethical Theories: Whether to run the business and ask employees to visit employees in spite of declaration of lockdown
  • The adoption of democratic theories to let employees work in the manner they want.
  • The lockdown was declared which gave company the time to think how to initiate
  • The business also thought of converting the business as per the needs and demand of the country
  • Focus on ethical dilemmas
  • Travel advisory to be taken into account
  • new plans for traveling like isolation theories
  • theories favoring hygiene and social distancing
  • new policies to be set up in office

3. Recommendations and how they help

  • Encoring employee to keep social distancing and to cover their face and nose
  • encouraging employees to work from home whenever required
  • Switch the business Teejay lanka started manufacturing Mask
  • Factories of the company to be worked in line with government so that the production is not stopped and there is remuneration for the employees.
  • Teejay Lanka should not export and should improve the domestic economy of Sri Lanka by donating fabric for mask.
  • Other than the main object the company should prepare making of protective suits to be used by health care workers.
  • Encouraging employee to work an extra mile to fight with is deadly disease.
  • The company should create their own supply and distribution channel.
  • Allowing credit to customers is a good option however the business should search for long term relation who are ready to invest in the company

Hence this disease as although reduces the business yet companies like Teejay are able to generate net profit in their fourth quarter this is because in spite of pandemic situation the company though and search the opportunity and converted their business as government demands.


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