In: Operations Management
Scenario 1
A) Manager A says she will only hire people with the experience and competencies she is looking for because she doesn’t have the time to carry out a lot of on-the-job training. Manager B says she would rather hire a person with the ‘right approach’, or attitude, and then train them herself so the job will be done the ways she wants it. Who do you agree with? Why? Which approach will be more effective in the long run?
B) Identify three characteristics that you would be looking for
in each of the following selection processes:
Applicant Resume
Telephone interview
Face-to-face interview
A)
I agree with the opinion of manager B because selecting a candidate with the "right approach" or "attitude" will be good for an organization in the long run. It will be easy for an organization to train a candidate with the right attitude. They will be able to understand the importance of teamwork in the organization. People with the right attitude and approach will be more energetic and social in an organizational environment and they might have innovative ideas. They will be good at learning new skills fast.
B)
Applicant Resume
The following are the three characteristics that should be evaluated during a selection process through the applicant's resume.
Telephone interview
The following are the three characteristics that should be evaluated during a selection process through telephone interviews.
Face-to-face interview
The following are the three characteristics that should be evaluated during a selection process through a face-to-face interview.
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