Question

NON PLAGIARISED ANSWER PLEASE OR I DOWNVOTE AND REPORT. Word limit is 500

Your company has decided to offshore outsource a $50 million project to an experienced, reputable firm in India. This is the first offshore outsourcing project of significant size that your company has run. What steps should your company take to minimize the potential for problems? You should mention at least 8 steps or recommendations. (Hard, 8 marks)

Answer 1

Many companies will be outsourcing project for the first time.so there will be many risks which will be involved in this business model.Thus for minimizing the potential of such risks and problems we must take some key steps.some of them are:

1) The critical issues must be analyzed and discussed.

At the initial stage itself ,the essential step must be taken.we must analyze and discuss all the relevant issues with the outsourcing firm.

2) Responsibilities must be shared among the employees equally.

The concerned parties must share the responsibilities of managing the burden of risks among the employees equally.

3)The achievement of business goals must be ensured.

The achievement of business goals must be ensured by informing the service Provider about the business model that your firm is trying to achieve,so that service providers can also contribute to achieve those targets.

4)The performance indicators and quality standards must be established.

The performance indicators,benchmarks and the quality standards which include documentation process must be established.

5) A trial of services must be conducted.

For checking how they can handle work ,the outsourcing company must put test of a trial period.so in this trial period they came to know the problems and flaws having in their work.

6) The adaptability and flexibility must be ensured.

Now a days ,the situations in the business sector is keeping on changing.so this will effect the service provider and outsourcing firm.for overcoming these changes,there must be flexibility and adaptability in the process models.

7) The confidentiality must be ensured.

signing of an disclosure agreement with the service provider ensures that the company's information are secure and kept confidentially.

8) The right recruitment must be ensured.

At the time of outsourcing,we must insist on overseeing a project by the service provider.thus the companies rights and skills are model or project for ensuring right recruitment.

By ensuring and doing these steps the outsourcing company can make their business model or project to success.there must be a planning and cooperation among the outsourcing firm and service provider for making the project or business model to a successful one.