Question

Explain the difference between the two types of waiting line models: Single-Channel Waiting Line and Multiple-Channel Waiting Line. Provide UAE-related example for each

Answer 1

SINGLE-CHANNEL WAITING LINE:-

The easiest waiting line model involves a single-server, single-line system.

1. The customers are patient and come from a population that can be considered infinite.example, people come to bank are treated individually,

2. Customer arrivals described with Poisson distribution along with mean arrival rate of . which means that the time between successive customer arrivals follows an exponential distribution.

3. The customer service rate is described with Poisson distribution with a mean service rate of (mu). T

4. The waiting line priority rule used in this model is first-come, first-served.

MULTI CHANNEL WAITING LINE:-

1. You can try to change arrival rates in a number of ways. example, a grocery store can anytime change the number of cashiers open for business.

2.Another approach is to dedicate specific servers for specific transactions.

3. You can improve server efficiency through improvements or dedication of additional resources. example, cashier accuracy and speed can be improved with the use of scanners.

4. Service speed can also be increased through dedicating additional resources. example, if a grocery bagger is added at each cashier station, service speed will be improved and customers will move through the system more quickly.