Question

Benefits of Electronic Health Records in a Rural Critical Access Hospital

Imagine that you are the administrator of Sierra Vista Hospital.

1. How will you help the hospital’s physicians and staff overcome their skepticism and get on board with the adoption of EHR?
2. What specific benefits can you share with them?
3. What specific objections might they express?
4. How will you overcome their objections and convince them to agree?

Answer 1

a.Some of the ways to overcome the skepticism among the doctors and the staffs and make them board to adopt EHR are

• Provide training to the staffs ,so that they are used to and accompanied in using the system with out any difficulty.This will tackle half of the problem because lack of knowledge in the way to use it can be the hinderence first.
• Educate the benefits of it to the Providers who are the key professionals to use and insist others to use. If they are aware of its benefits then they will definitely make others to incorporate in the service
• Ensuring that there is good information department support and training for it. This can give the staffs confidence that any technical errors or issues can be managed with the IT support system
• Periodic training is essential to clarify any queries.

b.Som eof the specific benefits which can be shared with them are

• Can improve the quality of care
• Can reduce and prevent error and negligence
• Enable to communicate easily a d transfer information in the most appropriate time without any delay
• Patient to can access their health records and can inform or update about their status or problems to get medical help
• Can get rid of the ild tradition of paper documents which can enable to store and preserve data in technical form
• Clear documentation

c.The specific objection which they might express are

• Inadequate time or delay on patient care in getting adjusted to the new system and use it efficiently.
• Issue in using technology
• Security and privacy issues
• Specialist who may not be benefited out of this greatly
• Risk to lower the direct care offered to patient or time spent with patient

d.Some of the ways to overcome their objection and convince them to agree are by

• Proper training
• Clarifying doubts
• Informing them about the benefits
• to support them at all time when it comes to technological problems and queries
• Routine supervision and guidance provided in how to handle and use it without affecting patient care .