Question

Question 1.

Any act by which one person gives to or receives from another person information about that person's needs, desires, perceptions, knowledge, or affective states is called

Communication

Information

Feedback

Knowledge

Question 2.

The voluntary commitment of businesses to include in their corporate practices the economic, social, and environmental criteria/actions, which are above and beyond legislative requirements is known as

Corporate Image

Corporate Structure

Corporate Social Responsibility

Corporate Policy

Question 3.

Individuals or group of individuals who are interested in and are affected by the strategy, operation and the overall actions of a company are called

Stakeholders

Visa Holders

Pass Holders

Shareholders

Question 4.

Full disclosure of the processes, procedures, and assumptions in report preparation and that is essential to organizational credibility is known as

Freedom Of Expression

Translucency

Transparency

Fairness

Question 5.

Corporate social responsibility in recent years have been accepted and broadened the meaning to which of the following

Employee Rights

Corporate Governance

Ethical Behavior

All Of The Above

Question 6.

Total corporate social responsibility equation include economic, legal, ethical and which of the following responsibilities

Bonus

Financial

Philanthropic

Employee Satisfaction

Question 7.

In the 21st century, corporate responsibility demonstrates a commitment to society’s values and contribute to society’s social, environmental, and economic goals through action.

True

False

Question 8.

Which one of the following implies more of a state or condition of having assumed an obligation

Obligation

Responsibility

Condition

Duty

Question 9.

Which one of the following might not be one of the external pressure drivers of corporate citizenship

Customers And Consumers

Business Strategy

Laws And Political Pressures

Expectations In The Community

Question 10.

CSR creates financial value along 4 dimensions: Growth, return on capital, Risk management and which one of the following

Profit Margins

Management Quality

Corporate Decisions

Management Policy

Answer 1

1.

OPTIONS	RESPONSE	MEANING OF TERM
Communication	Correct	Act of exchange of ideas, perceptions, desires, needs between persons.
Information	Incorrect	Knowledge, facts, data communicated concerning particular circumstances or situations.
Feedback	Incorrect	Response or return of information concerning a result or a particular process.
Knowledge	Incorrect	Familiarity, understanding or awareness of something such as facts, skills etc.

2.

OPTIONS	RESPONSE	MEANING OF TERM
Corporate Image	Incorrect	Corporate Image is the image or reputation that the company holds in the mind of the public with respect to the products, services and actions.Opinion of customers is highly influenced by the corporate image of a concern.
Corporate Structure	Incorrect	Refers to the organizational structure of the company. It is the way different departments and business units are set up and related in the company.
Corporate Social Responsibility (CSR)	Correct	Voluntary commitment of businesses to include in their corporate practices the economic, social, and environmental criteria/actions, which are above and beyond legislative requirements.
Corporate Policy	Incorrect	Documented set of guidelines and principles that govern vision, mission and goal of the company.

3.

OPTIONS	RESPONSE	MEANING OF TERM
Stakeholders	Correct	Individuals or group of individuals who are interested in and are affected by the strategy, operation and the overall actions of a company. Includes shareholders, creditors, government, employees etc.
Visa Holder	Incorrect	One who holds a Visa (Latin meaning 'a paper that has been seen'). Visa is a conditional authorization granted by a territory to a foreigner allowing, entry, remain or leave the territory for a specified amount of time.
Pass Holder	Incorrect	One who holds a pass or a ticket to enter a certain place such as a theatre, railway station etc.
Shareholder	Incorrect	An individual or institution holding a share or a stock of a company. They are the members of a corporation.

4.

OPTIONS	RESPONSE	MEANING OF TERM
Freedom of Expression	Incorrect	Ability of an individual or a group to express their thoughts, views, ideas and opinions without government censorship.
Translucency	Incorrect	Partial disclosure of the processes and procedures. Reduced transparency.
Transparency	Correct	Full disclosure of the processes, procedures, and assumptions in report preparation and that is essential to organizational credibility.
Fairness	Incorrect	Adoption of principles that ensure correct and right disclosures in corporate reporting.

5. Corporate Social Responsibility includes following key elements:

• environmental management
• eco-efficiency
• responsible sourcing
• stakeholder engagement
• labour standards and working conditions
• employee and community rights and relations
• social equity, gender balance, human rights
• good governance and ethics
• Anti-corruption measures.

So the Correct option is All of the above

6. The Correct option is Philanthropic

Reasons- As per Caroll's pyramid there are four levels of responsibility that a corporate has to fulfill-

• Lowest level-Economic responsibility- Business has to be profitable without which company cannot perform its activities and cannot generate fiunds for CSR.
• Second level- Legal responsibility-Company should obey law of the land. Business is to be conducted by adherance to laws, regulations.
• Third level-Ethical resonsibility-Company should be ethical in conducting its activities as it boosts trusts in public which helps in facilitating CSR activities.
• Last/Fourth level-Philanthropic level-Business should give back what they take from environment and communities.

7.Corporate Social Responsibility aims at contributing to societal, economic, philanthropic goals. Business should give back what they take from environment and communities. There activities often affect nature in a negative way. So to make for the negatives and save nature, businesses need to undertake CSR activities. In 21st century almost every nation has made it mandatory for a specific class of company to share their profits in the development and preservation of nature.

Therefore the statement is true.

8.

OPTION	RESPONSE	REASON
OBLIGATION	INCORRECT	binding compulsion / commitment
RESPONSIBILITY	INCORRECT	state of being accountable for something
CONDITION	INCORRECT	is a clause / stipulation
DUTY	CORRECT	DUTY is a moral or legal obligation

9.The Correct option is Business Strategy

All the other options are external drivers of Corporate Citizenship.External pressure for Corporate Citizenship includes-

• Customer & Consumer
• Expectations in Community
• Laws and political pressures

10. The Correct option is Profit Margin.

CSR creates financial values along 4 dimensions -Growth, Risk management, return on capital and Profit Margin. Company tends to conduct CSR because it builds up trust and reputation amongst public which helps in generation of revenue. Companies adopt the policy of 'do well by doing good'

The other options such as management policies, management quality and corporate decisions are ancillary aspects that cater to the development of the 4 financial dimensions.