Question

The organisation that runs competitions for young musicians has had its business processes analysed by the business analyst, and the business analyst is now going to document them using the Business Process Model and Notation (BPMN).

One particular process is daily administration. This occurs at the performance venue. There are several staff involved. One staff member is the Check-In Clerk, who sits at a table near the entrance door. When musicians arrive, they interact with the Check-In Clerk. Another staff member is the Announcer, who walks onto the stage introducing each musician as they are about to perform their music – they run the show. Another staff member is a Secretary who is a helper that walks between different places in the building.

You need to draw a BPMN diagram, including swimlanes, to represent the daily administration process, which involves these steps:

1. At the start of the day, the secretary prints off 2 copies of lists of musicians for all competitions for the day.

2. The secretary gives the lists to the Check-In Clerk

3. When musicians arrive, they report to the Check-In Clerk who asks them to give a photocopy of their music.

4. The Check-in Clerk notes the musician as arrived on both copies of the list of musicians for the relevant competition.

5. At the same time, the Check-in Clerk may receive a phone call from a musician who has to cancel. The Check-in Clerk notes the musician as cancelled on both copies of the list of musicians for the relevant competition.

6. When a list for a particular competition is fully resolved (all musicians are either arrived or cancelled), the Check-in Clerk gives the 2 copies of the list to the Secretary

7. The secretary gives one copy to the Judge, and one copy to the Announcer.

8. When a particular competition has finished, the Judge decides the placings (who to get first place, who to get second place, who to get a third place), and writes this on the list of musicians and gives to the secretary.

9. The secretary returns the list to the Check-in desk, (so that people can view the placings).

Answer 1

The above BPMN diagram including these steps :

Step 1: The secretary makes a list of musicians, give it to the check-in clerk.

Step 2: Check-in clerk receives the list, and receive photocopy from musicians.

Step 3: Check-in clerk receives a phone call from musicians who are all not arriving.

Step 4: Check-in clerk creates a fully resolved list with already received copies from secretary and musicians and gives 2 copies to the secretary.

Step 5: Secretary receive 2 copies and send 1 copy to the judge another 1 to the announcer.

Step 6:Judge receive the list, after that they create a list of the final Contestants and send it to the secretary.

Step 7: secretary receives the final list and sends it to the check-desk.

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