Question

In: Operations Management

Which purchasing and supply management practices and strategies did HEB implement to manage its operations for...

Which purchasing and supply management practices and strategies did HEB implement to manage its operations for the Pandemic?

Solutions

Expert Solution

The purchasing and supply management practices and strategies, adopted by HEB, to manage its operations in the pandemic, are as follows:

· The company limited the amount of products which can be bought by a single customer, so that inventory of essential items can be managed well among the customers, in the pandemic situation

· The needs of the customers were analyzed and the company developed a strategic intervention of procuring the essential items on priority

· The emergency plan adopted in H1N1 outbreak, was again adopted by the company in the pandemic situation

· The company kept the suppliers and wholesalers in loop and procured the essential items as soon as safety stock was reached

· It was ensured that all items were properly disinfected and sanitized before delivering to the customers

· Social distancing norms were followed in the company operations so as to facilitate the overall business, without getting affected by the pandemic


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