In: Operations Management
Draw the House of quality of a “Luxury boat”. Your HoQ should ONLY consist of FOUR customer requirements, customer importance ratings, FOUR features, relationship matrix and weighted rating. What is the most important feature of your luxury boat? Justify.
Use the template below.
Customer imp rating |
Feature 1 |
Feature 2 |
Feature 3 |
Feature 4 |
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Customer Req 1 |
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Customer Req 2 |
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Customer Req 3 |
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Customer Req 4 |
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Weighted Importance Rating |
Introduction:
House of Quality mentions to a notable procedure for item improvement that is propelled by client wants for item or procedure advancement and tied down by the abilities and assets of the association trying to meet those wants. It is a procedure of tuning in to clients, making an interpretation of their wants into a composed arrangement, organizing steps of execution dependent on what is generally critical to the client, and writing a practical arrangement down.
Below are the three important justification or most important feature of your luxury boat:
As per the digram below good interer design has given more imporantce as per the cutomer requirement.
Here is the HOQ Diagram: