In: Statistics and Probability
Sol:
(a)
What might be the key processes for health-care organizations?
The possible key processes for health-care organizations are what is done and howit is done. Quality improvement can be the answer to both. Qualityimprovement can be anything but in the health-care sense it is focusing on the patients, focusing on being a part of a team and focusing on the data health-care organizations uses.
(b)
What are the potential common causes of variation that would have animpact on the key processes of health-care organizations?
The potentialcommon causes of variation that would impact focusing on being on a teamare the process or system is complex, No one person in an organization knowsall the dimensions of an issue, the process involves more than one disciplineor work area, solutions require creativity and staff commitment and buy-in areneeded.
(c)
What special causes might be more important than the others?
A patientthat is very sick and doesn’t get treated in a timely matter is more importantthan a new healthcare work without proper training that makes errors whenadmitting a patient.
(d)
How might health-care organizations’ business environment be dynamicand change over time?
Health-care organizations’ business environmentmight be dynamic and change over time by having growth strategies in place.With growth strategies in place the health-care organizations’ will focus more on the efforts that organization put in to expand their services and ultimately,their revenue and mission.
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