Nature of the sales management
responsibilities
- Sales management helps to achieve the organisational
objectives
- Sales management focuses on selling the products at a price
that would bring profits to the business
- Sales management is continuous process
- It is a pervasive function
- Sales management is integrated with marketing management
- It involves relationship selling
The sales jobs categories, activities and its roles in
the success of the organization's marketing strategies
The important sales job categories are Inside sales, outside
sales, sales support, client services, lead generation, business
development managers and accounts managers.
Some of Sales activities are:
- Offering discounts
- Promotional events
- Sales calling
- Referral bonus
- Loyalty points etc
- Increase in sales is possible through
effective sales management.
- Customers can be retained by keeping a good
relationship with them. Sales management facilitates this.
- Business growth and better profitability :
When the sales are improving, it will lead to growth of the
business and thereby better profitability.
- Better management of sales force : Sales force
can be managed well.
- Optimises distribution : Efficient
distribution of products are possible through sales management
- Ensures better planning : Sales management is
not possible without proper planning.
- Improves sales staff quality : Continuous
monitoring of sales force helps to improve the quality of sales
force.
- Improves product development : Sales
management focuses on customer satisfaction and retention. Thus
product development is done regularly.