Question

question 2
i. What do you think a typical operations manager does?
ii. Operations management refers to the direction and control of inputs that transform processes into products and services. Using example and illustrations, discuss this assertion

Answer 1

ANS.(i)

An operation manager offer products and services, and is responsible for the aspects of operations and production within a company. He or she oversees the production of goods in a company and does whatever is possible to increase the efficiency of the production machine of the business.

The duties of an operations manager vary depending on the organization, but generally include: managing quality assurance programs, supervising, hiring, and training other employees, monitoring existing processes and analyzing their effectiveness; and creating strategies to improve productivity and efficiency.

An operations manager is key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity and efficiency.They are sometimes known as a chief operating officer, or COO.

Operations Manager Responsibilities are as follows:-

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team. ANS.(ii) Operations management refers to the direction and control of inputs that transform processes into products and services.It is the management of processes that transform inputs into goods and services that add value for the customer.

  The goal of operations management is to maximize efficiency while producing goods and services that effectively fulfill customer needs.

  Countless operating decisions must be made that have both long- and short-term impacts on the organization’s ability to produce goods and services that provide added value to customers. If the organization has made mostly good operating decisions in designing and executing its transformation system to meet the needs of customers, its prospects for long-term survival are greatly enhanced.

  For example, if an organization makes furniture, some of the operations management decisions involve the following:

• purchasing wood and fabric,
• hiring and training workers,
• location and layout of the furniture factory,
• purchase cutting tools and other fabrication equipment. If the organization makes good operations decisions, it will be able to produce affordable, functional, and attractive furniture that customers will purchase at a price that will earn profits for the company.