Question

In: Operations Management

5. (a) What criteria should managers take into account when evaluating the effectiveness of recruitment and...

5.
(a) What criteria should managers take into account when evaluating the
effectiveness of recruitment and selection processes and why?
(b) Discuss the biases associated with unstructured interviews and suggest ways in which managers can overcome them.

Solutions

Expert Solution

5.a. The managers have to take into account a lot of criteria for the best of recruitment evaluation as it has to be in tune with the effectiveness of the recruitment hence the ideas that a manager needs to consider for the best of recruitment and selection processes are:

· The need for the job has to be clear which then sets the skills needs, employee development goals, staff selection like aspects to be well planned before the recruitment process starts,

· The commitment to quality staff without any social or gender bias needs to be avoided by focusing on the skill of the business for the best of skill-driven employee recruitment goals,

· The background and investigation of the quality of the employees who are interested in the job have to be tested and verified to meet the objective of recruitment for the position.

· Qualification tests, experience, legal compliance for the recruitment of staff, workplace guidelines, pre-employment standard-setting are important for the manager for the best of recruitment objectives.

5.b. The unstructured interviews are those which are done to replace or add a certain skill in the line of business work that would suit the vacant position. Such unstructured recruitment has to be taken great care as the person would be having their demands and the process needs are urgent so the effective time for training is lesser so an experienced candidate is needed in such a case. The ways to make unstructured interviews risk and bias-free are:

· Referrals of known people who can be trusted with the person selection is a good way,

· The background checks to understand the strengths and weaknesses are to be investigated.

· The skill and experience have to be given priority to remove any bias of such an interview structure and the ways to overcome them in the process.


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