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Cost of Quality Report Meagher Solutions Inc. manufactures memory chips for personal computers. An activity analysis...

Cost of Quality Report

Meagher Solutions Inc. manufactures memory chips for personal computers. An activity analysis was conducted, and the following activity costs were identified with the manufacture and sale of memory chips:

a. Identify the cost of quality classification for each activity.

Quality Activities Activity Cost Quality Cost Classification
Correct shipment errors $150,000
Disposing of scrap 95,000
Emergency equipment maintenance 125,000
Employee training 50,000
Final inspection 80,000
Inspecting incoming materials 60,000
Preventive equipment maintenance 40,000
Processing customer returns 90,000
Scrap reporting 45,000
Supplier development 15,000
Warranty claims 250,000
Total $1,000,000

b. Prepare a cost of quality report. Assume that the sales for the period were $4,000,000. If required, round percents to one decimal place.

Meagher Solutions Inc.
Cost of Quality Report
Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales
Prevention $ % %
Appraisal % %
Internal failure % %
External failure % %
Total $ % %

c. The category with the fewest number of quality activities is . Nearly fifty percent of the quality activity costs are . The highest single cost is warranty claims, which is a(n) . Disposing of scrap, emergency equipment maintenance, and scrap reporting are all .

Solutions

Expert Solution

A)

Identify the cost of quality classification for each activity.

Quality Activities

Activity Cost

Type

Correct shipment errors

150000

External failure

Disposing of scrap

95000

Internal failure

Emergency equipment maintenance

125000

Internal failure

Employee training

50000

Prevention

Final inspection

80000

Appraisal

Inspecting incoming materials

60000

Appraisal

Preventive equipment maintenance

40000

Prevention

Processing customer returns

90000

External failure

Scrap reporting

45000

Internal failure

Supplier development

15000

Prevention

Warranty claims

250000

External failure

Total

1000000

___________________________________________________________________

b)

Quality cost

% of quality cost

% of quality Sales

Prevention

105000

10.50%

2.63%

Appraisal

140000

14.00%

3.50%

Internal failure

265000

26.50%

6.63%

External failure

490000

49.00%

12.25%

1000000

100.00%

25.00%

               

_________________________________________________________

c)

The category with the fewest number of quality activities is . prevention

Nearly fifty percent of the quality activity costs are . External failure

The highest single cost is warranty claims, which is a(n) . External failure

Disposing of scrap, emergency equipment maintenance, and scrap reporting are all . Internal failure


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